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Summary of reviewsWhite Hart, Newmarket by Marston's Inns consistently garners praise for its convenient, central location, making it a prime choice for both leisure and business travelers exploring Newmarket and nearby areas. Situated in the heart of the high street, the hotel provides easy access to a variety of shops, restaurants and notable attractions such as racecourses and museums. Guests also appreciate the ample parking facilities, adding to the convenience.
The breakfast experience at White Hart stands out with guests frequently describing it as fantastic, well-cooked and offering a substantial variety of choices. Reviews often mention the excellent value for money and the friendliness of the breakfast service staff, affirming the overall positive start to the day.
Dinner at the hotel's restaurant receives similar commendations with many guests enjoying the quality and variety of food. Specific dishes like chicken curry, steak and apple crumble are frequently praised. The pleasant atmosphere and reasonable prices, combined with helpful and attentive staff, make for a satisfying dining experience.
Room reviews are mixed but generally highlight the cleanliness, spaciousness and comfort of the accommodations. Many guests find the rooms adequately comfortable with good facilities, though some point out that certain rooms are dated and in need of refurbishment. Despite some maintenance concerns, the clean and comfortable environment, along with supportive staff, provide a satisfactory stay overall.
The hotel's cleanliness is frequently noted with rooms and bathrooms being described as clean and well-maintained. While a few reviews mention rooms that could use better cleaning and updates, the overall response to the hotel's hygiene is positive.
Guests consistently emphasize the exceptional hospitality provided by the staff. The team's friendliness, helpfulness and attentiveness significantly enhance the guest experience, making visitors feel welcomed and well-cared-for.
The wifi service at White Hart is generally reliable and fast, adding value to the stay with its complimentary aspect. Some guests faced issues with connectivity in certain rooms, but the overall feedback on the internet service is positive.
For travelers with cars, the availability of free, ample parking on-site is a significant advantage. Guests find the parking convenient, secure and easy to navigate, contributing to a hassle-free visit.
The hotel also caters well to families, offering spacious family rooms and a generally family-friendly atmosphere. Some noise issues during weekends and bank holidays are noted, but the overall feedback supports a comfortable stay for families.
The comfort of the beds receives high praise with many guests highlighting the quality of the linens and pillows, contributing to a restful night's sleep.
While the hotel is described by some as offering a four-star experience with excellent value for money, others feel it aligns more closely with a lower star rating due to certain dated aspects. Nonetheless, White Hart, Newmarket is recognized for its strategic location, good dining options and overall amenities, making it a practical and appealing choice for visitors.
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