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Summary of reviewsMARA Hotel has garnered a substantial amount of positive feedback across various categories from its guests, making it a favored choice for both business travelers and tourists. The hotel's prime location next to Ilmenau train station and within walking distance of the city center is highly valued, simplifying access to public transportation, local attractions and key sites like the university and pedestrian zone. Its central spot, connected seamlessly to different parts of the city by a main road, makes exploration and mobility around Ilmenau straightforward and convenient.
The hotel's breakfast offerings are frequently lauded with descriptors like delicious, excellent and rich highlighting the quality and abundance of options available. The breakfast buffet caters to diverse preferences with a broad selection of items, including scrambled eggs, pancakes and cold cuts, all served with loving detail and high-quality ingredients. The staff's efficient handling of COVID-19 guidelines ensures a safe and stress-free dining experience.
The rooms at MARA Hotel are praised for their modernity, cleanliness and functionality. Guests often describe them as bright and spacious with excellent sound insulation. The modern decor, comfortable beds and daily cleaning service contribute to a pleasant stay. Although some reviews note the simplicity of furnishings and lack of certain amenities like wardrobes and fridges, the overall sentiment reflects satisfaction with the rooms’ cleanliness and comfort.
In terms of cleanliness, MARA Hotel receives considerable praise. Guests highlight the hotel's tidy and hygienic environment, maintained through diligent housekeeping and tasteful decor. Minor issues such as occasional dust or stained carpets are mentioned but appear to be exceptions.
The staff at MARA Hotel consistently earn high commendations for their friendly and helpful demeanor. Guests appreciate the welcoming reception and the attentiveness of the staff, who go above and beyond to ensure a hassle-free stay. Occasional mentions of less satisfactory interactions do not detract from the overall positive feedback.
While the Wi-Fi service yields mixed reviews due to its occasionally weak and unstable connection, the hotel's parking facilities receive consistently positive remarks. Guests appreciate the abundance of free, secure and easy-to-find parking spaces available on-site.
For families, MARA Hotel is a popular choice due to its child-friendly atmosphere, spacious family rooms and safe environment. Minor improvements are suggested, but the overall experience for families is highly favorable.
The beds draw mixed reactions; while many guests find them comfortable, others note issues with mattress firmness and pillow quality. Despite this variation, the bedding generally contributes to a restful stay for most visitors.
Finally, the hotel's accessibility features receive generally positive feedback with amenities such as elevators, accessible bathrooms and spacious accommodations being particularly appreciated. Some areas for improvement are identified, but the thoughtful amenities enhance the experience for guests with disabilities.
Overall, MARA Hotel excels in location, breakfast quality, cleanliness, staff service, parking options and family-friendliness, making it a reliable and attractive choice for a wide range of travelers.
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