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Summary of reviewsBest Western Plus Hôtel Le Rhénan & Restaurant Chez Claude is highly recommended by guests for its outstanding features and services, particularly excelling in location, food, rooms, cleanliness, staff, parking and bedding.
The hotel's prime location near the highway is perfect for travelers heading to or from Switzerland and Italy. It's situated in a serene, well-kept industrial area, providing easy access to a shopping center, a retail park, various dining options and entertainment venues like a bowling alley and cinema. Additionally, it's an ideal base for exploring the scenic Alsace region and Strasbourg, contributing to a well-rounded guest experience that includes clean and updated rooms, secure private parking and amenities like complimentary water and an on-site brasserie.
Breakfast at the hotel is frequently commended for its extensive and well-maintained buffet. Guests appreciate the large selection of delicious and varied items, ranging from quality bread to excellent coffee and substantial, well-cooked meals. The attentive service and smiling staff further enhance this dining experience, making breakfast a highlight of the stay.
Dinner at the attached Restaurant Chez Claude also receives high praise with guests enjoying the very good to excellent food quality. The well-prepared meals, along with cheerful and attentive service, create a satisfying dining atmosphere. Though the restaurant may not be the cheapest, the superior taste and quality justify the cost, adding significant value to the overall stay.
The rooms themselves are modern, spacious and comfortable, frequently described as clean, well-equipped and quiet. Guests appreciate the thoughtful touches like complimentary water bottles and stocked fridges. The bathrooms are particularly noted for their cleanliness and modern amenities, ensuring a pleasant and restful stay.
Cleanliness is a consistent strong point, as guests repeatedly commend the hotel's high standards. Both rooms and common areas are described as incredibly clean and well-maintained, contributing to a welcoming atmosphere.
The exceptional staff play a crucial role in the hotel's appeal. They are often praised for their friendliness, helpfulness and professionalism. The warm and supportive attitude of the reception and other staff members enhances the overall guest experience, making stays memorable and pleasant.
Parking at the hotel is another highlight. Guests appreciate the large, secure and free parking lot, which offers plenty of spaces and excellent safety features. This convenient amenity eliminates any parking-related stress for travelers.
Finally, the quality of the bedding is frequently praised. Guests find the beds very comfortable with great mattresses and quality bedding ensuring a restful night's sleep, although a few found the pillows a bit too firm.
In summary, Best Western Plus Hôtel Le Rhénan & Restaurant Chez Claude consistently delivers a high-quality, comfortable and enjoyable experience, backed by superb amenities, dedicated staff and a fantastic location.
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