"The Cross Keys" in Peebles is widely praised for delivering a pleasant and memorable experience for its guests. Its prime location in the heart of town makes it an excellent base for exploring local attractions, shops and restaurants. The hotel stands out for its comfortable, spacious and impeccably clean rooms, which are newly refurbished and equipped with modern amenities. Guests highlight the cozy and quiet ambiance enhanced by the friendly and helpful staff who consistently ensure quick check-ins and address issues promptly.
Most guests enjoy the dining options provided at The Cross Keys. Breakfast, described as delicious and well-presented, offers an excellent selection at reasonable prices, though some inconsistencies in food temperature and occasional unavailability might be noted. Dinner experiences are generally favorable with dishes like Haddock and chips and an overall comprehensive menu earning positive remarks. Though some encountered long wait times or tougher-than-expected steaks, the value for money remains a strong point.
The hotel's staff receives high commendations for their friendliness and dedication, adding to the welcoming and homely atmosphere of the property. Specific mentions of exceptional team members emphasize the personalized service many guests appreciate.
For families and those with disabilities, The Cross Keys offers thoughtful features such as spacious family rooms and accessible facilities, including a lift and excellent shower accommodations. There are some minor criticisms regarding the design of accessible bathrooms and occasional inconveniences due to steps or lift placements, but these do not significantly detract from the overall positive feedback.
Cleanliness is a standout aspect with rooms and bathrooms frequently described as immaculately maintained. Visitors appreciate the attention to detail, including well-stocked toiletries and refreshments, contributing to the overall comfort.
However, the Wi-Fi service is noted as a weak point with numerous complaints about unstable connectivity throughout the property—a consideration for those needing reliable internet access. The beds also garner mixed reviews with many finding them comfortable, though some guests report issues with hard mattresses or noticeable springs.
In summary, The Cross Keys offers an inviting mix of comfort, value and modern amenities complemented by a prime location and exceptional staff, making it a highly recommended choice for travelers to Peebles.
The Tontine Hotel in Peebles receives numerous positive reviews, especially highlighting its prime location, which is central to local attractions, shops, bars and restaurants. Guests appreciate the proximity to river walking paths and parks, making it ideal for both festival-goers and nature enthusiasts. The hotel's historic charm, friendly staff and various amenities, such as secure bike storage, a nice bar and bistro and handy parking facilities, add to its appeal.
Breakfast at the hotel is widely praised for its variety, quality and presentation. Guests enjoy a broad selection of freshly cooked options, both from a buffet and made-to-order, often featuring local produce. The breakfast room's scenic views and the staff's friendliness contribute to a pleasant dining experience, making breakfast one of the highlights of a stay at The Tontine Hotel.
Dinner options are equally celebrated with many guests commending the fresh ingredients, well-presented dishes and excellent service in a charming dining room and bar setting. While minor issues such as occasional menu shortages were noted, the overall dining experience at the hotel is highly recommended.
Guest reviews about the rooms are mixed but lean positive. Rooms are generally spacious, comfortable and clean with excellent views, particularly those overlooking the river. Comfortable beds and well-equipped bathrooms further enhance these impressions. However, some guests mentioned that the decor is somewhat dated and issues like poor air circulation and insufficient soundproofing were occasionally reported.
The hotel's cleanliness standards are consistently high with both private and public areas noted for their immaculate condition. The tidy environment, combined with comfortable, well-equipped rooms, contributes to a pleasant stay experience.
The Tontine Hotel's staff consistently receive high praise for their friendliness, efficiency and professionalism. Guests frequently mention the warm and welcoming atmosphere created by the staff, who are seen as a significant asset to the hotel. This high level of service across all areas of the hotel enhances the overall guest experience.
Parking at the hotel receives generally positive feedback with free on-site options that are convenient and secure, although some guests noted limited spaces and occasional enforcement issues.
Lastly, the exceptional comfort of the beds, described as very comfortable and spacious, ensures a restful night's sleep, significantly contributing to the positive overall stay experience.
In summary, The Tontine Hotel stands out for its excellent location, high-quality dining, cleanliness, exceptional staff service and comfortable accommodations, making it a highly recommended choice for visitors to Peebles.
The Crown Hotel in Peebles enjoys high praise primarily for its prime location in the heart of town, allowing easy access to shops, restaurants, bars and key attractions. Guests appreciate the heritage charm and convenience, coupled with quiet, spacious and clean rooms. The hotel is noted for its warm welcome and friendly service, which substantially enhances the overall experience.
Breakfast at The Crown Hotel is frequently described as excellent with top-quality ingredients and a variety of fresh, hot options, including traditional Scottish Breakfasts and vegetarian selections. The friendly and helpful staff further amplify diners' satisfaction. Similarly, dinner offerings receive rave reviews for their quality and variety with guests highlighting traditional dishes and the welcoming restaurant ambiance.
Room comfort and cleanliness are consistently highlighted by guests, who appreciate the spacious, well-appointed rooms. Although there are occasional mentions of dim lighting and outdated decor in parts of the hotel, these issues are minor and outweighed by overall positive feedback. Family travelers find the hotel especially suitable with amenities and a welcoming atmosphere that cater well to group stays.
The cleanliness of the hotel, including dining areas and bathrooms, meets high standards, enhancing the overall appeal. Bathrooms are functional, albeit needing minor updates in areas like grout.
The staff at The Crown Hotel are particularly praised for their friendliness, helpfulness and professional service. They are seen as accommodating, often going above and beyond to ensure guests feel welcome and comfortable. This dedicated and caring attitude significantly enhances the guest experience.
Finally, bed comfort is generally seen as positive, despite a few mentions of hard mattresses and inconsistent pillow quality. Overall, The Crown Hotel’s combination of prime location, delicious dining options, comfortable rooms and exceptional staff service makes it a favored choice for many visitors.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 41-60 out of 72 hotels in and around Innerleithen