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Summary of reviewsQueens Hotel in Stonehaven garners high marks for its exceptional location on the main street, offering easy access to the town center, shops, local amenities and a variety of dining options. Guests appreciate its convenience for exploring key attractions such as Dunnottar Castle and the beach and commend the spacious, dog-friendly studio apartments and the friendly, helpful staff.
While breakfast offerings have been inconsistent with several guests finding no breakfast available upon arrival and some suggesting nearby alternatives like Greggs, positive remarks were made when breakfast was served by the hotel’s first-class chef. However, this inconsistency has been disappointing for many.
As for dinner, the lack of evening meals at the hotel has been a downside, but guests have found excellent dining options nearby and received helpful recommendations from the bar manager.
Feedback on the rooms is mixed; on the positive side, they are described as clean, cozy and equipped with comfortable beds and modern amenities. The provision of tea, coffee and good Wi-Fi enhances the experience for many. However, some guests noted issues such as outdated and cramped rooms, small and outdated bathrooms and occasional noise disturbances.
Cleanliness receives mixed reviews. While many guests found their rooms clean and well-maintained with good Wi-Fi, others encountered issues such as stale smoke smells, dust and even leftover food.
The hotel staff is consistently praised for being lovely, friendly and helpful with several guests noting their efforts to go above and beyond to enhance their stay. The warm atmosphere is further enriched by the welcoming nature of local residents.
Finally, the hotel's beds have mixed reviews; while many find them comfortable and appreciate the clean, cozy bedding, others report issues with the beds being too soft, hard, saggy or noisy.
Overall, Queens Hotel's excellent location, friendly staff and cozy atmosphere make it a solid choice for visitors to Stonehaven, though some areas like breakfast consistency, room updates and in-house dining options have room for improvement.
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