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Summary of reviewsThe Holiday Inn Express - Manchester - TRAFFORDCITY by IHG, is predominantly praised for its excellent location, making it a top choice for visitors to the Trafford Centre and nearby attractions like Old Trafford. Its proximity to shopping, dining and entertainment options, along with convenient transport links and free onsite parking, enhance its appeal to both leisure and business travelers.
Breakfast offerings receive positive feedback for quality and variety, featuring a diverse buffet of hot and cold options. However, some guests note occasional lapses in maintaining the supply and seating arrangements during busy hours. The dinner service garners mixed reviews with standout praise for the 24-hour pizza availability, but comments suggest improvements in menu variety and pricing are needed.
Guests commend the rooms for being modern, clean and comfortable with practical design and amenities. While a few mention isolated housekeeping issues, the overall sentiment is positive regarding room quality and upkeep. Cleanliness across the hotel is also widely appreciated, although some instances of minor housekeeping lapses are noted.
The staff, particularly at reception, are often highlighted for their friendly and helpful demeanor, contributing significantly to a pleasant stay. There are occasional mentions of inconsistent service, particularly with kitchen staff, but these are exceptions rather than the rule.
Free WiFi availability is a notable benefit, providing a generally reliable and fast internet connection, albeit with occasional signal issues. The gym is recognized as a useful feature, though its small size and limited equipment are noted drawbacks.
The hotel is well-suited for families, offering amenities that cater to children and easy access to family-friendly attractions. While room space might be a concern for larger families, the overall family-oriented atmosphere is appreciated.
Comfortable beds contribute to a good night’s sleep, though a few guests find the mattresses and pillows too firm. The quiet atmosphere adds to the overall restful experience.
Overall, the Holiday Inn Express - Manchester - TRAFFORDCITY offers a clean, comfortable and strategically located three-star accommodation with excellent service, making it a favorable option for travelers. Some areas, such as dinner variety and consistent service, could benefit from improvements, but these do not significantly detract from the overall positive guest experiences.
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