Info
Summary of reviews'Osada Śnieżka koło Karpacza' is a sought-after holiday retreat set in the peaceful village of Łomnica, close to the popular tourist hubs of Karpacz and Jelenia Góra. Nestled amid stunning natural surroundings, it offers breathtaking mountain views and an escape from the hustle and bustle of city life while remaining conveniently situated near various attractions and outdoor activities such as hiking and biking trails.
The resort is celebrated for its family-friendly amenities, which include a kid's club, playgrounds, a swimming pool and a well-equipped spa, making it an ideal getaway for families with young children. Guests also appreciate the on-site restaurant, which adds to the overall convenience and comfort.
Breakfast at Osada Śnieżka receives high accolades for its variety, freshness and taste, offering a wide selection of hot and cold dishes that cater to diverse preferences, ensuring every guest finds something to enjoy. The buffet-style breakfast is plentiful and constantly replenished, making it a standout feature of guests' stays.
Dinner, while also praised for its taste and variety, faces critiques regarding its limited serving hours from 4 to 6 pm, which some guests find restrictive. Although the quality of dinners has reportedly dipped over time with some meals described as uninspired, many guests still find the overall dining experience satisfying. The on-site Albero restaurant receives mixed reviews for its Italian cuisine with feedback varying on meal quality and prices.
The spacious and modern apartments at Osada Śnieżka are another highlight, boasting large, clean interiors with well-equipped kitchens and cozy fireplaces. These accommodations generally receive positive feedback for their comfort and aesthetic appeal, although some guests note occasional housekeeping inconsistencies and the need for better maintenance in certain units.
Cleanliness of the premises varies with most guests finding the rooms and common areas clean and well-maintained. However, a portion of reviews mention lapses in cleaning standards, such as dirty bathrooms, cobwebs and unclean kitchens, indicating a need for more meticulous cleaning practices.
The staff at Osada Śnieżka are generally described as friendly, polite and helpful, contributing to the resort's welcoming atmosphere. While most interactions are positive, some guests report unfriendliness and communication issues at the reception, pointing to areas where customer service could be improved.
Wi-Fi connectivity at the resort is mixed with numerous complaints about weak, slow and unstable connections. Despite coverage throughout the property, the service often fails to meet expectations, making it a potential concern for those requiring reliable internet access.
The gym is a less impressive feature, appreciated for its availability but criticized for outdated equipment and inadequate maintenance. The gym's small size and limited functionality, particularly some broken machines, make it a less attractive option for fitness enthusiasts.
In contrast, the pool facilities are a major attraction with both indoor and outdoor pools that cater to families and individual guests alike. The pools are regularly praised for their cleanliness and enjoyable temperatures, although peak times can lead to overcrowding and limited availability of sunbeds. Issues with pool closures and noise disturbances are also noted but do not significantly detract from the overall positive experience.
Lastly, the beds at Osada Śnieżka receive favorable reviews for their comfort and size, ensuring a restful night's sleep for most guests. However, some note that the comfort level may vary depending on the apartment size and specific bedding provided.
Overall, despite some areas needing improvement, Osada Śnieżka koło Karpacza offers a memorable stay with its stunning location, excellent amenities and generally positive guest experiences, making it a preferred choice for visitors to the Karkonosze region.
Show moreRead review summaries for all categories
Categories
Aparthotel with Swimming Pool
