Info
Summary of reviewsChelford Guesthouse enjoys positive reviews for its peaceful location in the Cheshire countryside, offering an ideal spot for travelers looking for a restful stay. Its proximity to Manchester Airport and several wedding venues makes it a strategic choice for diverse visitors. Despite its tranquil and secluded setting, the guesthouse is easily accessible via main roads and provides ample parking directly outside the rooms, adding convenience and a sense of security for guests.
The guesthouse's wifi generally receives favorable feedback with most guests finding it reliable and easy to use, although some minor issues with connectivity and password access were mentioned. Conversely, the experience with breakfast is notably negative as the guesthouse fails to provide any breakfast services, despite being labeled as a "Bed and Breakfast." This has led to disappointment among guests who were not informed in advance about the absence of breakfast.
Room conditions at Chelford Guesthouse are widely criticized with guests reporting significant issues related to cleanliness and maintenance. Many found the rooms to be dirty with stained carpets, mouldy showers and a musty odor. Some rooms suffered from dampness and complaints about outdated furniture and inadequate bedding were common. Despite a few acceptable reviews, the general consensus points to a need for extensive refurbishment and improved housekeeping standards.
Guest feedback regarding the staff presents a mixed picture. While certain staff members were praised for their politeness, helpfulness and professionalism, others were perceived as unprofessional and unresponsive. Many guests struggled with staff availability, highlighting a gap in support services.
Nevertheless, the guesthouse excels in parking facilities, providing ample and convenient parking options that are free and close to the rooms. This feature, along with the serene environment and accessibility, significantly enhances the guest experience.
Overall, while Chelford Guesthouse scores high for its strategic and peaceful location and convenient parking, it falls short in several key areas like room cleanliness, maintenance and consistent staff service, which detracts from the overall guest satisfaction.
Show moreRead review summaries for all categories
Categories
Guest House with Free Wi-Fi
