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Summary of reviewsCapital Lodge Motor Inn is highly regarded for its convenient location near ferry terminals, bus stops, and motorway access, making it an ideal choice for travelers. Guests appreciate the peaceful environment despite its proximity to bustling areas and value the easy access to Wellington's downtown and other amenities. The motor inn also receives commendations for its spacious family units, offering excellent value for money and adequate parking facilities.
The staff at Capital Lodge Motor Inn shine with exceptional service, noted for their friendly, welcoming, and caring approach. The management and reception teams provide outstanding customer service, addressing requests efficiently and ensuring a warm and inviting atmosphere for guests. This dedication to customer satisfaction significantly enhances the overall guest experience.
While the rooms are praised for their spaciousness and comfortable beds, some areas could benefit from a decor and facility upgrade to match modern standards. Cleanliness shows inconsistencies, with certain areas needing more attention to detail, although the cleaning staff is recognized for their friendliness.
Families find the lodge particularly suitable, appreciating the generously sized rooms that allow for the comfort of larger groups. The parking facilities complement this convenience, offering ample space for travelers with vehicles, although there is a call for additional designated spots.
Overall, Capital Lodge Motor Inn offers a great blend of convenience, service, and comfort, with room for improvement in cleanliness and some facilities, making it a valuable choice for guests seeking both accessibility and tranquility.
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