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Summary of reviewsMargo iSTAY - The Loft Imago enjoys significant praise for its prime location. Guests appreciate its convenient access to various amenities, situated directly above Imago Shopping Mall and just a few kilometers from the airport. The proximity to shopping centers, restaurants and local attractions like Jesselton Pier and Gaya Street adds to the appeal. The tidy and well-maintained facilities, combined with easy accessibility via walking or ride-hailing services, make it particularly favorable for families and older adults.
The rooms receive commendations for their spaciousness and comfort. Guests find them ideal for families and larger groups due to the generous layout and homely atmosphere. The property is noted for cleanliness and a well-equipped kitchen, although some furniture and specific rooms need updates. Certain maintenance issues, such as worn-out sofas and uncomfortable beds in the master and third bedrooms, are frequently mentioned. Despite these concerns, the large accommodations comfortably fit up to eight people, making the residence suitable for gatherings and celebrations.
Cleanliness feedback varies with many guests finding the apartments clean and comfortable. However, several reviews highlight areas needing improvement, particularly in the bathrooms and kitchens. Issues like musty odors, dust, cobwebs and occasional pests are noted, indicating a need for more meticulous housekeeping.
The staff at Capital O 90986 receive high praise for their friendliness, helpfulness and efficiency. Guests appreciate the smooth check-in and checkout processes and commend the staff's quick responses and effective handling of issues. Minor lapses in communication are occasional, but the overall sentiment reflects a supportive and professional team.
The property’s wifi is generally reliable and strong, suitable for streaming services and enjoying a connected stay. While most guests praise its performance, a few have experienced slow and intermittent connections, suggesting room for improvement.
The pool amenities are well-received, particularly by families. Guests appreciate the convenient access to the pools and playground, making it ideal for children. The pool area offers beautiful views, although maintenance issues, such as murky water and strict usage rules, are occasionally noted. Despite these concerns, the proximity to leisure activities is a significant plus.
Parking at the residence is largely positive with guests finding it free, safe and easy to access. Some challenges include a confusing layout, slow and malfunctioning elevators and complications for large vehicles. Nevertheless, most find the parking manageable.
Finally, bed reviews are mixed with some guests finding them comfortable and clean, while others note maintenance issues. Complaints about old, hard or sunken mattresses, hard pillows and occasional bed bugs suggest a need for updates.
In summary, Margo iSTAY - The Loft Imago is a favored choice for its superb location, spacious accommodations and friendly staff. While there are areas for improvement, particularly in cleanliness and bed comfort, the overall experience is positive, offering convenience and accessibility for travelers.
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Apartment with Swimming Pool
