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Summary of reviewsHotel-Restaurant Nordlicht stands out for its beautiful and serene location near the waters of the Schlei, offering guests a tranquil setting that is perfect for relaxation and outdoor activities like hiking and cycling. The central yet peaceful location makes it an excellent base for exploring the northern German coastline with easy access to local attractions and the town of Kappeln.
Guests frequently praise the hotel’s breakfast for its variety and quality, describing it as delicious, well-organized and plentiful. The breakfast is particularly noted for being thoughtfully prepared and well-stocked with friendly and efficient service contributing to a satisfying dining experience. The hotel also adapted well to the COVID-19 pandemic, offering well-organized pre-ordered breakfasts that continued to meet guests' expectations.
The dinner offerings at the in-house restaurant receive high marks for taste and portion size with a menu that includes notable fish dishes and traditional cuisine. The service during dinner is consistently described as attentive and friendly, enhancing the overall dining experience.
The accommodations are generally appreciated for being spacious, clean and well-furnished with many rooms offering beautiful views of the Schlei. Modern amenities and comfortable furnishings add to the positive experience, although some guests mention issues with noise insulation and outdated furniture in certain rooms.
Cleanliness receives mixed reviews; while many guests find the rooms and common areas clean, others report specific issues, particularly in the bathrooms, where mold and inadequate cleaning practices were noted. There are also mentions of bird droppings and insufficient cleaning frequency.
The staff is repeatedly praised for their friendliness, helpfulness and attentiveness, contributing significantly to the positive experiences of guests. The overall service is marked by good communication and a warm, accommodating atmosphere, despite a few isolated complaints about availability and occasional uncooperativeness.
Parking is generally convenient with free and ample spaces available, although some guests found the layout confusing and noted instances of the lot exceeding capacity. The hotel also caters well to cyclists with secure, covered bicycle parking.
Family-friendly amenities and a welcoming atmosphere make the hotel a suitable choice for travelers with children. Spacious rooms and a location ideal for outdoor activities enhance the appeal for families, although some improvements could be made in providing separate beds for children.
The beds at Hotel-Restaurant Nordlicht are generally comfortable, though opinions on mattress firmness vary. Most guests find the beds conducive to a good night’s sleep, despite occasional reports of overly soft mattresses or worn-out beds.
Overall, Hotel-Restaurant Nordlicht offers a picturesque, tranquil environment with excellent dining options, friendly staff and comfortable accommodations, making it a favored choice for travelers exploring the northern German coast.
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