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Summary of reviewsHotel Golden Flora, located in the vibrant heart of Beni Mellal, enjoys widespread acclaim for its prime location, providing easy access to city entrances, exits, shops and amenities with pleasant mountain views enhancing the overall experience. Guests find the rooms spacious and comfortable, featuring modern amenities such as flat-screen TVs, large bathrooms and new mattresses, contributing to a peaceful and enjoyable stay. While the hotel maintains a high standard of cleanliness with many rooms noted to be spotless upon arrival, some visitors have reported issues with room cleanliness, such as dirty sheets and musty odors.
The hotel’s breakfast offerings present a mixed experience. Many guests appreciate the varied and generous buffet with typical Moroccan elements, though some criticisms highlight the cleanliness of the breakfast area and the limited selection. Positive feedback often mentions the addition of fresh vegetables and fruits.
The hotel staff stands out for their exceptional service, consistently described as welcoming, attentive and professional, particularly the reception team with special commendations for Mr. Youssef and Mr. Abdeslam. This dedication to guest satisfaction significantly enhances the hotel's reputation, despite occasional complaints about other staff members and facilities like the elevators and Wi-Fi.
Parking at Hotel Golden Flora is practical yet somewhat limited with a nearby parking spot available at a reasonable cost, though finding a space can be challenging due to limited availability. Lastly, the comfort of the beds receives high praise from most guests, although there are occasional mentions of inconsistency in cleanliness and bed size.
Overall, Hotel Golden Flora is lauded for its convenient location, comfortable accommodations and exceptional service, though attention to specific areas of cleanliness and facilities could further improve the guest experience.
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