Info
Summary of reviewsFleur Guest House, located in a prime area of Kigali, stands out for its proximity to major attractions and its serene environment. Guests frequently praise its convenient location near the city center, with easy access to significant sites such as the Genocide Memorial Center and the Inema Art Center. This guest house offers a peaceful retreat from the bustling city while maintaining a secure setting with its gated entrance. It combines affordability and good amenities in a neat and pleasant space that guests find clean and comfortable.
Breakfast at Fleur Guest House is celebrated for its quality and variety, often described as delicious and well-prepared. Guests start their day with a filling meal comprising omelettes, bread, toast, and various fresh fruits, accompanied by tea and coffee. The communal breakfast setting contributes to a friendly atmosphere. While some guests suggest increasing the variety, the warm and attentive staff enhance the overall breakfast experience.
The spacious rooms are consistently lauded for their cleanliness and practicality. Guests enjoy large, comfortable beds equipped with mosquito nets, ensuring restful sleep. Modern comforts, such as hot water with good pressure, are standard, and shared spaces like a cozy living room and a fully-equipped kitchen further enhance the welcoming atmosphere.
The guesthouse's immaculate cleanliness is a highlight. Both rooms and bathrooms are meticulously maintained, reflecting the high standards of hygiene upheld by the dedicated management. Even the gardens contribute to the aesthetic charm. This commitment to cleanliness and guest satisfaction is evident throughout the property.
The staff at Fleur Guest House are frequently commended for their kindness and helpfulness. Serafina and Adeline, in particular, are recognized for their attentiveness and eagerness to assist guests, whether through overcoming language barriers or arranging transportation. Effective communication, including via WhatsApp, adds to the efficient and smooth experience, leaving guests with an overwhelmingly positive impression of the team.
WiFi connectivity at the guest house is mostly praised for its reliability and speed, providing a satisfactory online experience. Although a few guests wished for even stronger and more consistent service, overall satisfaction with the internet remains high.
The beds contribute to the positive accommodation experience, offering comfort that supports restful sleep. While some mention firm mattresses, the bedding generally meets comfort expectations, proving satisfactory for most guests.
Overall, Fleur Guest House in Kigali delivers a delightful stay characterized by excellent location, pleasant breakfasts, clean and spacious accommodations, attentive staff, and reliable amenities, providing guests with a satisfying and memorable experience.
Show moreRead review summaries for all categories
Categories
