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Summary of reviewsShinmingshan Holiday Inn has garnered largely positive reviews, particularly praised for its spacious and comfortable rooms that offer stunning mountain views and a serene connection to nature. Guests enjoy the cabin-style layout with balconies, along with efficient bathroom amenities that enhance their stay. The hotel is noted for its pet-friendly accommodations, making it a popular choice for travelers with pets who wish to explore local attractions like Shanlinxi and Xitou.
The staff at Shinmingshan Holiday Inn are frequently commended for their exceptional service. Guests appreciate the staff's friendliness, enthusiasm, and professionalism, which contribute to making them feel welcome and valued. The management's proactive approach ensures a well-run establishment, providing guests with attentive and hospitable service.
Breakfast at the hotel receives mixed reviews, though many guests find it satisfying with abundant Chinese and vegetarian options. Despite some calls for more variety, it generally provides a good start to the day. Cleanliness across the hotel presents a mixed experience, with rooms generally tidy but improvements suggested in maintaining room facilities and addressing issues such as worn sheets and breakfast counter hygiene.
Overall, Shinmingshan Holiday Inn stands out as a tranquil and comfortable retreat, with exceptional customer service and a welcoming environment for both guests and their pets, despite a few areas where continued improvements could further enhance the guest experience.
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