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Summary of reviewsHotel Kreuzer, located in the picturesque and serene district of Wedel in Hamburg, is an ideal spot for travelers seeking tranquility while maintaining accessibility to the city center via excellent S-Bahn and bus services. Despite some noise concerns from nearby roads and railways, guests find the rooms quiet enough and the location offers enjoyable hiking and biking trails.
The breakfast buffet at Hotel Kreuzer is frequently praised for its extensive, fresh and delicious offerings, including a wide variety of choices from eggs and cold cuts to fresh fruit and excellent coffee. The option to dine on the terrace adds extra charm to the morning meal, enhanced by the friendly and attentive staff. Dinner options, though limited, receive compliments for their quality and reasonable prices. The bistro menu satisfies many guests and the hotel's collaboration with local eateries ensures a variety of dining choices delivered efficiently to the hotel.
Guests are impressed by the spacious, clean and modern rooms, some noting minor issues like occasional warmth due to the lack of air conditioning. Overall, the rooms offer excellent value with stylish furnishings and practical amenities. The hotel’s cleanliness standards are exceptionally high with spotless rooms and well-maintained facilities, enhancing guests' comfort.
The staff at Hotel Kreuzer consistently receive high praise for their friendliness, helpfulness and professionalism, significantly contributing to the hotel's positive reputation. Receptionists and other staff members are noted for their warm welcomes and attentive service, making guests feel valued and well cared for.
The hotel offers strong and reliable Wi-Fi, though some guests mention the minor inconvenience of periodic renewals. Its parking facilities are another highlight, featuring ample free spaces, EV charging and accommodation for larger vehicles. The proximity to the Free Park and Ride service further enhances convenience.
Families find Hotel Kreuzer particularly welcoming with its child-friendly amenities and staff. However, the lack of air conditioning might be a drawback during warmer months. The beds at the hotel are frequently mentioned for their exceptional comfort, contributing to a restful stay.
For business travelers, Hotel Kreuzer provides well-suited accommodations, clean rooms and excellent reception services, making it a convenient choice for work commitments. The hotel’s accessible features, including suitable parking and accommodation for wheelchairs, have also been commended.
Overall, Hotel Kreuzer offers an excellent price-performance ratio, often exceeding the expectations of its three-star rating and proving to be a value-for-money choice for various types of travelers.
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