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Summary of reviewsHostal El Escudo is celebrated for its exceptional location, offering guests a peaceful yet convenient base to explore nearby attractions and hiking trails. Visitors appreciate the tranquility of the surrounding area and its proximity to Reinosa and other scenic spots, enhancing the hostel's appeal. The overall services, including reliable check-in and check-out processes, comfortable beds, and suitable pricing, contribute to guest satisfaction.
The dining experience, specifically dinner service, at Hostal El Escudo garners consistently positive feedback. The bar restaurant offers a welcoming atmosphere where guests can savor homemade regional cuisines. Patrons commend the delicious, plentiful meals that strike a balance between quality and price, with the added benefit of accommodating pets during dining.
Hostal El Escudo’s rooms are mostly praised for their spaciousness and comfort. Many rooms offer a warm ambiance even in colder weather and appear recently renovated, increasing guest enjoyment. While there are occasional critiques regarding cleanliness and aging bathroom fixtures, the overall size and amenities meet guests' basic needs.
Staff members are recognized for their exceptional service, fostering a welcoming atmosphere. Employees, notably Javier and Cristian, provide outstanding attention to detail, and the bar and restaurant teams are efficient and friendly, enhancing the overall guest experience. Positive interactions with the personnel contribute significantly to a memorable stay.
Hostal El Escudo offers comfortable beds, often highlighted for their size and comfort, ensuring a restful sleep for guests. Despite some reviews pointing out issues with worn-out mattresses and dated linens, the overall comfort level is generally praised, with improvements to furnishings potentially enhancing the guest experience.
While cleanliness receives mixed reviews, with some instances of insufficient cleaning noted, many guests find the hostel tidy and efficient. Despite areas needing improvement, the picturesque surroundings of Las Merindades often outweigh the hostel’s shortcomings, making Hostal El Escudo a favored choice for travelers in the region.
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