The Delavan Hotel garners high praise for its strategic location, particularly convenient for travelers needing proximity to Buffalo Niagara Falls Airport and those exploring the Buffalo/Niagara Falls area. The hotel is noted for its ease of access to major highways, local attractions and dining options, enhancing the stay of many guests.
The dining experience at The Delavan Hotel stands out with three distinct on-site eateries, including a notable seafood bistro and an Italian Prime restaurant. Excellent service and reasonable pricing contribute to the overall positive dining experiences, despite occasional closures and inconveniences such as no room service upon late arrival.
Accommodations at The Delavan Hotel are impressive with guests frequently highlighting the spacious, modern and aesthetically pleasing rooms. The overall atmosphere of the hotel, including the lobby and hallways, is described as comfortable, clean and well-appointed. Adequate lighting, comfortable beds and large bathrooms also add to the pleasant stay.
The cleanliness of the hotel is a consistent theme in reviews with rooms and common areas often described as sparkling clean and inviting. This high standard of cleanliness adds to the comfort and appeal of the hotel.
The staff at The Delavan Hotel receive accolades for their friendliness, helpfulness and professionalism. Their excellent service contributes to a welcoming and accommodating atmosphere, despite occasional mentions of unhelpful service or billing issues.
Parking at the hotel is another perk with ample free parking spaces and a park and fly option enhancing the convenience for travelers. The provision of an airport shuttle service further adds value.
The beds are generally well-received for their comfort with many guests noting how comfortable they are. However, there are mixed reviews from some guests who found the beds too firm or noisy.
The breakfast offerings at the hotel receive mixed reviews with many guests expressing disappointment at the grab-and-go style and lack of hot options. Despite a few appreciating some breakfast items, the prevailing sentiment is that the breakfast leaves much to be desired with guests hoping for a return to a more substantial hot breakfast offering.
In summary, The Delavan Hotel impresses with its convenient location, excellent dining options, stylish and clean accommodations, friendly staff and convenient parking services. However, there is room for improvement in the breakfast offerings and consistency of bed comfort, ensuring an even better experience for future guests.
Buffalo Airport Hotel is highly regarded for its excellent location, strategically situated just minutes from the Buffalo Airport. This makes it a convenient choice for travelers with early flights, offering shuttle services and discounted parking to ensure a smooth transit experience. Despite its proximity to the airport, guests appreciate the quiet surroundings and easy access to restaurants and downtown Buffalo.
The breakfast offerings receive mixed reviews, with some guests noting the absence of a continental breakfast, particularly on weekends. However, the on-site restaurant is praised for its quality food, lively atmosphere, and convenience, offering a welcome option for dining without the need to venture outside. The restaurant and sports bar are highlights, known for excellent service and delicious meals, providing a great setting to relax and enjoy a meal.
Rooms at the hotel have undergone renovations, offering a modern, clean, and comfortable environment. Guests note the spaciousness and elegance of the newly updated rooms, with a special mention of the comfort of the beds, ensuring a restful night's sleep. Although some rooms are smaller and bathrooms may be compact, the overall comfort and convenience compensate for these minor drawbacks. Amenities such as a refrigerator and microwave enhance the guest experience.
Cleanliness is a prominent feature, with guests frequently commenting on the spotless condition of rooms and bathrooms. The hotel maintains a clean and well-kept environment, supported by an exceptional staff known for their friendly and helpful demeanor. The staff's commitment to guest satisfaction is frequently highlighted, contributing greatly to the hotel's positive reputation.
Overall, Buffalo Airport Hotel offers great value for money, combining a superb location, comfortable accommodations, and outstanding service, making it a preferred choice for airport travelers and those visiting Buffalo.
Garden Place Hotel holds a strategic and convenient location, praised by many guests for its proximity to a variety of eateries, shopping options and major attractions such as Highmark Stadium and Niagara Falls. Located near major highways and just a short drive from downtown Buffalo and the airport, the ease of travel is further facilitated by a complimentary shuttle service. The hotel's beautiful exterior and charming, well-maintained rooms add to the allure, making it a desirable spot for both short-term and extended stays.
However, the breakfast experience at the hotel often leaves guests wanting more. Many felt disappointed by the lack of complimentary breakfast and the limited offerings, which mostly consisted of basic continental items. There is nostalgia for the pre-pandemic hot buffet with the current breakfast arrangement found cumbersome and underwhelming. Despite this, the friendliness of the breakfast café staff is a noted positive aspect.
Dinner experiences tend to be more favorable with many guests enjoying delicious meals from the adjacent and nearby restaurants and appreciating the quality of room service. Nevertheless, some found the food expensive and had issues with bar service and the closure of the on-site restaurant during weekends.
Guests have mixed but generally positive opinions about the rooms. Many appreciate the spaciousness, clean and comfortable furnishings and the luxurious whirlpool tubs. Yet, issues such as outdated furniture, broken fixtures and occasional cleanliness concerns mar the experience for some. The inconsistency in room condition—with some rooms being well-maintained and others in need of updates—can impact guest satisfaction.
While the hotel has a reputation for cleanliness, several reviews highlight lapses, especially concerning room maintenance with issues like dirty carpets and mold. For every praise about the hotel's aesthetic appeal and clean common areas, there are corresponding remarks about smudged mirrors, unclean bathrooms and other housekeeping oversights.
The staff at Garden Place Hotel receive high praise for their friendliness, politeness and dedication to ensuring a positive guest experience. Although occasional reports of unprofessional behavior or slow service exist, the overall impression is that of a courteous and accommodating team.
The free WiFi service at the hotel frequently garners criticism with reports of weak signals, slow speeds and connectivity issues. This may be a significant consideration for guests needing reliable internet access.
The spa facilities, particularly the in-room whirlpool and jacuzzi baths, are a standout feature for many guests, who find them spacious and relaxing. Nonetheless, maintenance issues such as broken jets and cleanliness concerns are mentioned, detracting from the otherwise positive experience.
The beds offer a mixed experience; while many find them extremely comfortable and conducive to a good night's sleep, others criticize them for being too soft or worn down, sometimes impacting comfort. Cleanliness issues related to bed linens and mattresses are also noted but seem less frequent.
Overall, Garden Place Hotel offers good value and a unique ambiance with its Italian decor. However, the property shows signs of wear and could benefit from upgrades to meet modern standards. While its prime location and friendly staff contribute positively, inconsistencies in room quality, cleanliness and service might leave some guests feeling underwhelmed.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 200+ hotels in and around Lancaster