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Summary of reviewsKyriad Troyes Centre is frequently praised for its strategic and convenient location. Just a short 10-15 minute walk from Troyes' historic old town, the hotel offers easy access to the city's attractions, shops and dining options while maintaining a peaceful distance from the city's hustle and bustle. The proximity to major routes and the presence of private, secure parking add further convenience for travelers.
Guests generally enjoy the plentiful and varied breakfast buffet which includes gluten-free options and local products. Breakfast is often highlighted as delicious, hearty and best enjoyed on the rooftop terrace with panoramic views. However, some have noted issues with cramped spaces, limited fruit options and occasional lapses in quality. The absence of a full-service restaurant means that guests rely on neighboring establishments for dinner with positive mentions of nearby Italian and pizzeria options. The hotel also offers 24-hour meal service, albeit limited to microwaveable dishes.
The rooms at Kyriad Troyes Centre receive high marks for being spacious, clean and modern with thoughtful amenities such as air conditioning, memory foam pillows and smart TVs. Bathrooms featuring large walk-in showers add to the guests' comfort. Despite occasional minor maintenance issues, rooms are well-insulated from outside noise, ensuring a restful sleep.
Cleanliness is a standout feature with guests lauding the hotel's spotless condition in rooms and common areas alike. The hotel adheres to high hygiene standards, contributing to a comfortable and pleasant stay.
The staff is frequently commended for their friendliness, professionalism and helpfulness, making guests feel welcome and well-cared for. While there are occasional criticisms regarding service responsiveness during breakfast times, the overall sentiment towards the hotel's personnel is overwhelmingly positive.
While the WiFi service receives mixed reviews with some guests experiencing stable connections and others facing issues with reliability and speed, it is generally sufficient for basic needs. The hotel's parking facilities are praised for their security and convenience, although the spaces can be tight for larger vehicles. The option for EV charging, while limited, is appreciated by those with electric cars.
Families find Kyriad Troyes Centre particularly accommodating with spacious rooms and child-friendly amenities such as baby cots and cribs. The hotel's family-oriented environment, coupled with a favorable location, makes it a practical choice for travelers with children.
Overall, Kyriad Troyes Centre is recommended for its excellent location, clean and modern accommodations, friendly staff and various amenities that cater to a wide range of needs, making it a solid option for both short visits and extended stays in Troyes.
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