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Summary of reviewsHotel Villa d'Este has garnered high praise from travelers for several key aspects, making it a notable choice for visitors.
The location of the hotel is particularly commendable, offering a peaceful residential setting that is still convenient for exploring the vibrant old town, lagoon and multiple nearby beaches. Guests appreciate the tranquility, the easy access to dining and leisure activities and the added convenience of amenities like free parking, a Spar supermarket and a nearby fish restaurant. The availability of complimentary bicycles further enhances mobility and the overall experience.
Breakfast at Hotel Villa d'Este receives exceptionally positive reviews. Guests are delighted by the extensive and high-quality breakfast buffet, often described as the best they have experienced in Italy. Served at a neighboring sister hotel, the breakfast boasts an impressive variety of fresh and delicious options, catered by a staff known for their exceptional service.
The hotel rooms are noted for their cleanliness and functionality. While some may find the rooms a bit compact, the bathrooms are praised, especially for their good water pressure. The staff’s friendly and efficient service, coupled with the overall tidiness of the rooms, contributes to a pleasant stay. The public areas, including the small but appealing pool, are similarly well-maintained.
Exceptional staff service stands out as a highlight of the Hotel Villa d'Este experience. The team, frequently noted for their friendliness and helpfulness, communicates effectively in multiple languages, making international visitors feel especially welcome. Particular praise is given to the reception staff, Ajla and Sole, for their politeness and support.
The pool and rooftop terrace add to the hotel's charm. Despite the main pool being on the smaller side, guests find it clean and well-maintained, providing a pleasant environment to relax. The rooftop terrace, which includes loungers, umbrellas and a hot tub, is a favored spot for its beautiful views and relaxing ambiance.
On the downside, the quality and comfort of the beds receive mixed reviews. Several guests report issues such as hard or sagging mattresses, leading to discomfort and back pain, indicating an area for improvement.
Overall, Hotel Villa d'Este offers a tranquil, well-located retreat with excellent breakfast offerings, clean and functional rooms and outstanding staff service. While there are some areas needing improvement, particularly the beds, it remains a favored choice for travelers seeking a serene and convenient base for their stay.
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