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Summary of reviewsGrapes Hotel, Bar & Restaurant in Snowdonia has earned high praise for its location, which provides an excellent base for exploring the scenic landscapes and attractions of Snowdonia National Park. Surrounded by picturesque views and situated in the quaint village of Maentwrog, the hotel offers a peaceful retreat that is still convenient for visiting outdoor activities like hiking, cycling and nearby tourist spots such as Zip World, Harlech Castle and Portmeirion. Guests appreciate the blend of a charming rural backdrop with a lovely stone building, enhancing the warm, traditional atmosphere.
The service at Grapes Hotel is consistently lauded for its friendly and welcoming staff, who go above and beyond to ensure a pleasurable stay. The on-site dining options, especially the breakfast and evening meals, receive high marks. The breakfast is described as exceptional with freshly cooked Welsh breakfasts offered every morning in a panoramic restaurant setting that offers stunning views. Evening meals also draw considerable praise for their quality, generous portions and the varied menu with guests particularly enjoying dishes like lamb shanks, homemade cheesecake and Welsh rarebit.
The rooms, though receiving mixed feedback, are generally described as clean, spacious and comfortable. Many guests appreciate modern updates and amenities, as well as the lovely views, particularly of the mountains. While some rooms have been noted for needing updates and minor maintenance issues, the overall comfort, cleanliness and functionality are well-received.
Cleanliness feedback is similarly mixed but leans towards positive with many guests describing the rooms and facilities as clean and tidy. Regular housekeeping ensures that rooms remain comfortable and well-maintained. However, some specific areas such as the shower trays and bathroom fans were noted as needing more attention.
The staff at Grapes Hotel are a standout feature, consistently receiving praise for their professionalism, helpfulness and warmth. Their local knowledge and eagerness to assist add significantly to the guest experience with many visitors noting that the staff are a credit to the establishment.
WiFi is generally reliable and free, though a few guests experienced connectivity issues or a lack of phone connection. Bedding comfort also varies with many praising the beds for their comfort and clean, crisp bedding, while some found the beds too soft or in need of replacement.
Overall, Grapes Hotel, Bar & Restaurant offers a delightful experience, making it a highly recommended spot for those looking to explore Snowdonia while enjoying excellent amenities and top-notch service.
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