InfoSummary of reviewsThe Hare & Hounds Hotel enjoys a picturesque setting that offers a quintessential English countryside experience. Located in a tranquil area, it provides excellent access to nearby attractions including the Westonbirt Arboretum, Highgrove Gardens and the village of Tetbury, making it ideal for both business and leisurely travels. The hotel's ambiance, stylishly comfortable accommodations and plentiful parking further enhance the guest experience, establishing it as an excellent base for exploring the Cotswolds.
Guests consistently rave about the breakfast, describing it as superb, hearty and well-cooked. The extensive menu options, including a high-quality cold buffet and cooked-to-order dishes, cater to various tastes. The breakfast service is also exceptional with helpful and accommodating staff. While some call for more variety in the cold buffet and better cooking of certain items, these critiques are relatively rare.
The dinner offerings have received mixed feedback but lean towards the positive. The quality and taste of the food, both in the main restaurant and bar, are often described as exceptional. The dining atmosphere, inclusive of multiple charming areas to enjoy a meal, adds to the positive experience. However, some guests found the dinner menus somewhat limited and occasional complaints about service speed and pricing have been noted.
The rooms are spacious, clean and well-furnished, combining comfort and charm. Guests appreciate the cozy, relaxing atmosphere with modern amenities and beautiful décor. While minor issues such as room temperature or lighting were mentioned, the overall sentiment is highly positive, especially for the superior rooms and cottages.
Cleanliness is generally praised with many describing the rooms and bathrooms as spotless and well-maintained. Some areas requiring improvement, particularly in bathrooms, were noted but do not overshadow the overall cleanliness standard.
The hotel's staff consistently receive high marks for their exceptional service, friendliness and attentiveness. The warm and welcoming atmosphere created by the team enhances the guest experience, especially during breakfast service. Though a few instances of less-than-ideal interactions were reported, the overwhelmingly positive feedback highlights the professionalism and efficiency of the staff.
WiFi experiences vary with some reporting weak signals and issues with security. Despite these mixed reviews, the hotel maintains a family-friendly atmosphere and other reliable facilities.
Parking is a standout feature with plenty of convenient spaces available. Guests appreciate the ample free parking and its proximity to rooms, although some minor issues like busy lots and staff occupying EV charging bays were noted.
Families find the hotel suitable with children enjoying their stay and various generations appreciating the atmosphere and offerings. While a few guests noted a lack of specific activities for children, the general consensus is that the hotel is well-suited for family visits.
The beds receive overwhelmingly positive feedback, described as extremely comfortable and contributing to a restful stay. Isolated concerns about older beds suggest room for renewal, but the consensus remains highly favorable.
The hotel meets and sometimes exceeds four-star expectations, delivering quality service and amenities that align with its rating. While a few aspects like bedding and bathroom décor could improve, the overall experience is outstanding.
For business travelers, the hotel's strategic location and professional environment are highly praised. Guests appreciate its business facilities, despite occasional calls for smoother check-in and express check-out processes.
Accessibility features at the hotel stand out, accommodating guests with disabilities or mobility concerns. With wheelchair-friendly rooms, step-free access and attentive staff, the hotel ensures a convenient and comfortable stay for all guests.
In summary, The Hare & Hounds Hotel offers a charming retreat with quality service, comfortable accommodations and a picturesque location, making it highly recommended by guests. Show more
A nicely restored Cotswold manor house hotel and spa which draws on creative talent from all around the world to provide a enjoyable and civilized experience.
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Summary of reviewsWhatley Manor is an exceptional hotel nestled in a picturesque English countryside, offering a charming and peaceful getaway. The location is lovely with a stunning English garden and tranquil stream that surround the hotel. The breakfast is exceptional with varied menu options and generous portion sizes, although some guests experienced disruptions due to Covid. The dining options are exceptional with fine dining at Grey's, delicious options at the Brasserie and exceptional food at the Michelin-starred Dining Room. The rooms are spacious, comfortable and tastefully decorated, although some may need refurbishment. The staff is attentive, friendly and always willing to go the extra mile to ensure guests have a great experience. The spa is superb with exceptional treatments and relaxing facilities, although some guests have reported issues with the water temperature. Whatley Manor exceeds expectations and is rightfully deemed a five-star hotel with its exceptional facilities and services. Overall, it is a great choice for those seeking high-quality dining and spa experiences in a beautiful location. Show more
InfoSummary of reviewsCross Hands Hotel by Greene King Inns enjoys an enviable location just north of the M4 at the A46 junction, making it ideal for exploring the Cotswolds, Bath and Bristol. The hotel's ease of access and ample free parking make it a practical choice for families and visitors looking to explore nearby attractions such as Westonbirt Arboretum and Badminton Horse Trials. The historically charming building and serene surroundings further enhance its appeal, though some noise from the nearby main road has been noted.
The breakfast at the hotel receives mostly positive feedback with guests appreciating the plentiful options and friendly service provided by staff like Donna and Pete. The dining area is described as clean and inviting, often with a warming log fire. While occasional criticisms arise regarding food quality and speed of service, the overall sentiment is that breakfast offers good value and delicious options suitable for various dietary needs.
Dinner at the hotel is also well-regarded. Guests frequently commend the plentiful, well-prepared food with standout dishes including the vegan burger and lamb shank. The friendly and efficient service contributes to a pleasant dining atmosphere. Although some diners found the evening meals average, the majority enjoyed a satisfying dining experience with commendable food quality and reasonable prices.
The rooms provide mixed experiences. Many guests appreciate the spaciousness, comfort and cleanliness with some rooms featuring modern, well-maintained bathrooms and lovely decor. However, a number of reviews point out that the décor feels dated with a need for refurbishments such as fresh paint and new furniture. Issues like cracks in the ceilings, peeling wallpaper and inadequate temperature control impact some stays. Nevertheless, the overall comfort and quiet ambiance of the rooms are acknowledged.
The staff at Cross Hands Hotel consistently receive high praise for their friendliness, helpfulness and attentiveness, significantly enhancing the guest experience. Despite a few minor criticisms of bar staff and the self-service check-in process, the overwhelming sentiment is that the staff make a positive impact.
While the free WiFi access is appreciated, its quality is often criticized as unstable and intermittent with many guests struggling to stay connected. Improvements in this area would significantly enhance the overall guest experience.
For families, the hotel offers spacious rooms that are well-suited for family stays, including those needing special accommodations. The comfort of the beds is frequently praised with many guests finding them very comfortable, though some note issues with older mattresses and bed fixtures.
As a three-star hotel, Cross Hands Hotel by Greene King Inns offers good value for money, despite areas needing refurbishment. Its historic charm, overall cleanliness and positive staff interactions make it a solid choice for budget accommodations with many guests planning to return. Despite some minor disturbances and dated facilities, the hotel manages to deliver a generally satisfying experience. Show more
