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Summary of reviewsHotel Neptune predominantly garners positive reviews from its guests, starting with its excellent location. Perfectly situated for exploring the town, the hotel offers a harmonious blend of serenity and convenience. It is noted for being centrally located yet calm with easy access to the train station, free parking and picturesque spots like the Canal de Bourgogne, which is particularly appreciated by cyclists. The proximity to the city center and local amenities such as shops, restaurants and tourist information adds to its appeal, making it a preferred choice for travelers.
The breakfast experience at Hotel Neptune receives commendations for its delicious fresh pastries, unlimited coffee and traditional French items. Guests find it to be simple yet satisfying with a hearty and varied offering. The staff's cleanliness and helpfulness during breakfast service further enhance the dining experience. While some suggest expanding the options to include more dairy and savory items like omelettes and cheese, the breakfast is generally viewed as good value for money.
Regarding the rooms, guests appreciate their simplicity, cleanliness and functionality. The rooms are spacious, comfortable and well-equipped, featuring essential sanitary facilities and daily cleaning services that maintain their tidiness. The views of the Burgundy canal from the rooms are a delightful bonus. Although some mention the lack of certain amenities like bath towels, the overall comfort and cleanliness of the rooms contribute to a pleasant stay.
Cleanliness is a standout feature at Hotel Neptune with guests consistently praising the spotless condition of both the rooms and common areas. The establishment's well-maintained and recently renovated appearance adds to its allure, creating a welcoming atmosphere that leaves a positive impression.
The staff at Hotel Neptune is frequently highlighted for their warm and friendly demeanor. Guests appreciate the team's helpfulness, attentiveness and efficiency with special mentions for the owner and manager's kindness. The excellent reception and overall service ensure that guests feel well-received and supported throughout their stay.
In summary, Hotel Neptune offers a delightful stay with its prime location, satisfying breakfast, comfortable and clean rooms, exceptional cleanliness standards and welcoming staff. It is a solid choice for travelers seeking a balance of convenience, comfort and hospitality.
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