InfoSummary of reviewsLagrange Vacances Les Chalets d’Ax enjoys consistent praise for its excellent location, cleanliness and outstanding staff. Nestled close to the center of Ax-les-Thermes, the chalets provide easy access to local amenities, trails and skiing opportunities, while offering a tranquil and serene environment ideal for relaxation. Guests frequently highlight the spacious and well-maintained accommodations with some units featuring pleasant terraces and balconies for added enjoyment.
Guests often commend the cleanliness of the apartments, noting that they are well-arranged and equipped, providing a functional and economical option with clean and comfortable bedding. The staff at Lagrange Vacances Les Chalets d’Ax receive high praise for their friendliness, hospitality and professionalism, contributing significantly to the overall pleasant experiences of visitors.
However, reviews reveal significant concerns regarding the comfort of the beds. Many guests report discomfort due to mattresses being too soft, sagging and noisy with the sofa beds being particularly problematic. Despite this, the resort's strengths in location, cleanliness and staff excellence help ensure a generally positive stay, making it a favored choice for many travelers. Show more
InfoSummary of reviewsLes Reflets d'Ax is a highly-rated hotel that garners praise for its exceptional location, well-maintained accommodations and friendly atmosphere. Situated near Ax-les-Thermes city center and Andorra, the hotel offers guests the perfect blend of urban convenience and serene mountain views. Its prime location is particularly appreciated by cyclists and those seeking easy access to nearby attractions, making it an excellent base for various activities.
The apartments at Les Reflets d'Ax are noted for their cleanliness, functionality and tranquil settings. Guests enjoy the bright, well-equipped living spaces that include spacious kitchens, comfortable beds and balconies with stunning natural vistas. Although some apartments are compact and certain amenities may come with additional costs, the overall value for money is commendable with high marks given to the quality and maintenance of the accommodations.
Cleanliness is a standout feature with many visitors appreciating the well-maintained and quiet environment. The friendly and professional staff, especially Serge the manager, consistently receive accolades for their exceptional hospitality and helpfulness, ensuring a warm and personalized stay.
Amenities like a well-maintained swimming pool with picturesque mountain views and ample parking further enhance the guest experience. While the Wi-Fi service receives mixed reviews for its inconsistency, the hotel’s willingness to address connectivity issues helps mitigate the inconvenience for some guests.
In summary, Les Reflets d'Ax delivers a pleasant and accessible lodging experience, characterized by its great location, clean and functional apartments, excellent amenities and outstanding staff service, making it a favorable choice for a serene and enjoyable stay. Show more
InfoSummary of reviewsVacancéole - Le Domaine de la Vallée d'Ax, receives high praise for its exceptional location, positioned conveniently close to Ax-les-Thermes. Guests valued its proximity to the city center, ski lifts, thermal baths and hiking trails, all accessible by a short, scenic walk or a convenient shuttle service. The serene, green setting offers stunning mountain views and a peaceful environment, perfect for exploring nearby natural attractions like the beautiful Orlu Valley.
The accommodations at the residence are modern, clean and well-equipped, ensuring functionality and comfort. Guests commend the spacious, comfortable apartments and the large balconies, which offer pleasant views and outdoor relaxation. Families, in particular, find the room sizes and amenities, including separate toilets and well-furnished kitchens, ideal for a comfortable stay. The overall cleanliness is well-regarded and the welcoming staff contributes significantly to a positive experience. Despite minor cleanliness issues raised by some, the general consensus believes the property meets high standards of hygiene and functionality.
Breakfast receives positive feedback for its heartiness, variety and quality coffee. The option to enjoy breakfast on the terrace adds to the pleasant dining experience. Although a few guests found the breakfast overpriced or experienced minor service lapses, the majority found it a satisfying start to their day.
The staff at Résidence Domaine de la Vallée d'Ax are frequently praised for their friendliness, attentiveness and exceptional service, significantly enhancing the overall guest experience. Specific commendations highlight the staff's helpful and accommodating nature, contributing to a warm, welcoming atmosphere.
Parking at the residence is free, secure and easily accessible, highly appreciated by guests. The large parking area accommodates numerous vehicles, though occasional comments about the steepness and potential for full capacities late at night were noted. Despite these minor drawbacks, the parking situation is generally considered a convenient and significant asset.
For ski enthusiasts, the residence offers an excellent base with its proximity to ski slopes and ski lifts, providing good value for money. Guests also appreciate its versatility for summer activities such as hiking and exploring local thermal baths.
While some guests pointed out unstable and slow wifi issues, the free availability of internet in all rooms was seen as a positive aspect. The outdoor pool gets mixed reviews; however, it is often highlighted for its pleasant ambiance, cleanliness and stunning mountain views, even though some guests note accessibility and schedule issues.
The beds are generally comfortable with high-quality mattresses and clean, well-equipped linens. Although a few complaints arose regarding insufficient pillowcases and minor hygiene issues, the overall comfort significantly contributes to a pleasant stay.
Finally, as a three-star accommodation, Résidence Domaine de la Vallée d'Ax strikes a good balance between quality and affordability, providing spacious, clean and functional amenities that align with its rating. Overall, it stands out as a superb choice for anyone looking to explore and enjoy the Ax-les-Thermes area, whether for a short stay or an extended visit. Show more
