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Summary of reviewsGrand Delux Hotel receives mostly positive reviews from guests who appreciate its prime location, excellent breakfast offerings, and attentive staff. The hotel's strategic position near the city center allows easy access to attractions, shops, restaurants, and public transportation. Travelers find it particularly convenient due to the nearby parking options, enhancing its appeal for those traveling by car or motorcycle.
Guests are generally pleased with the hotel's breakfast, describing it as tasty and varied, with traditional Turkish dishes adding to the experience. The service during breakfast is commendable, although some visitors feel that adding more variety could be beneficial.
Rooms at the Grand Delux Hotel are praised for their cleanliness, spaciousness, and comfort. The modern layout and cozy atmosphere contribute to a relaxing stay, despite minor issues such as bathrooms needing renovation. Cleanliness across the hotel is noted as satisfactory, although some suggest improvements in specific areas.
The staff at Grand Delux Hotel are often highlighted for their friendliness and attentive service, making the stay seamless and pleasant. Their courteous and helpful nature is appreciated, with special mention given to management for fulfilling guest requests. Despite occasional language barriers, the staff remains committed to providing a supportive environment.
Parking options at the hotel are well received, offering secure and convenient facilities, with costs covered by the management for paid areas nearby. This, combined with the availability of both private and public parking, caters well to guests requiring vehicle access during their stay.
While many guests find the beds comfortable and well-maintained, there are varied experiences regarding bed conditions, with some suggesting mattress renewal for improved comfort. Overall, Grand Delux Hotel offers a satisfying experience with positive attributes outweighing minor shortcomings, making it a preferred choice for visitors exploring Trabzon.
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