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Summary of reviewsThe Holiday Inn Express State College at Williamsburg Square by IHG receives strong praise for its prime location, quality breakfast offerings, comfort and cleanliness of the rooms, and exceptional customer service. Situated in a picturesque area near Penn State University, guests appreciate the hotel's proximity to campus, dining options, shopping outlets, and scenic routes, allowing for both convenient access and enjoyable exploration.
Breakfast at the hotel is a standout aspect, offering a variety of options including eggs, bacon, and pastries, alongside specialty items like a pancake machine and Costa coffee. The fresh, warm food and regular replenishment add to an enjoyable morning routine, enhanced by the hotel's courteous staff.
Rooms are frequently applauded for their spaciousness, modern design, and cleanliness, offering amenities such as fridges and microwaves that add convenience. Comfortable beds ensure a restful night's sleep, and the quiet atmosphere contributes to a tranquil stay. While there are occasional cleanliness issues, the overall feedback is positive, supported by attentive staff.
Cleanliness remains a commendable feature, with guests highlighting the hotel's tidy and well-maintained environment. Despite minor noise issues and isolated cleanliness oversights, the hotel remains inviting and secure, with well-kept grounds reinforcing its reputation.
Exceptional customer service is a hallmark, with the staff being described as friendly, accommodating, and professional. The team, particularly Aaron at the front desk, is recognized for enhancing the guest experience through helpful local tips and dedicated service. The staff's warmth and responsiveness contribute significantly to a pleasant and convenient stay at this IHG property. Overall, the Holiday Inn Express State College at Williamsburg Square offers a delightful experience characterized by comfort, convenience, and outstanding hospitality.
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