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Summary of reviewsHotel Turkus receives strong positive reviews overall, particularly for its strategic location that offers great convenience for travelers. The hotel's proximity to the train station, city center and key landmarks makes it an ideal spot for exploration. Shopping centers, the historical Market Square and the old town are easily accessible, creating an optimal balance between urban amenities and a serene environment. Ample parking and a convenient walking distance to various attractions and stores add to its appeal.
The breakfast at Hotel Turkus is generally met with favorable responses. Guests appreciate the hearty, tasty and varied breakfast selections, along with the convenience of packed breakfast options for early departures. However, while many guests delight in the freshness and variety, some note that there is room for improvement, particularly regarding food quality and options for children.
Dining experiences, especially the dinner service, are well-regarded. Patrons commend the delicious cuisine with Ukrainian borscht receiving special mention. The restaurant's willingness to extend hours until guests finish their meals reflects a high level of flexibility and customer service, although occasional logistical issues due to social events are highlighted.
When it comes to accommodations, the rooms are praised for their cleanliness and spaciousness, offering a comfortable stay despite being simply furnished. Families benefit from larger family rooms and apartments that enhance their experience. Although some minor issues like squeaky beds and lack of toiletries are reported, the overall sentiment is one of satisfaction with the essential comfort provided.
Cleanliness stands out as a strong point with guests noting immaculate rooms, clean towels and well-maintained facilities. The occasional mention of dusty windowsills and furniture does little to detract from the hotel's reputation for being tidy and well-kept.
The staff at Hotel Turkus are frequently lauded for their friendliness, excellent customer service and readiness to assist guests at all times. The team's efforts contribute significantly to a pleasurable stay with many guests commending their helpfulness, English proficiency and professional demeanor.
An indoor swimming pool, available with an hour of complimentary access, adds to the hotel's charm, offering guests a chance to relax and unwind. This facility, along with the general praise for the hotel’s dining options, enhances the overall guest experience.
While bed quality receives mixed reviews with some guests praising the comfort and others pointing out issues like softness and squeakiness, the consensus leans toward improvements being needed.
In summary, Hotel Turkus offers a well-rounded experience, excelling in location, cleanliness and customer service. Minor improvements in breakfast variety and bed quality could elevate the guest experience further.
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