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Summary of reviewsRed Roof Inn Toledo University is highly regarded by guests primarily for its excellent location in the Westgate area. Set on a quiet street with easy access from Highway 475, this strategic spot offers proximity to essential amenities, such as various restaurants, stores, shopping centers, and gas stations. The neighborhood is perceived as safer, providing comfort and peace of mind, making the hotel an ideal base for both short and extended stays. This convenience also benefits those with specific destinations like the nearby zoo.
The hotel receives mixed reviews regarding room quality. Many guests appreciate the clean and large rooms with good amenities, fostering a restful and quiet environment. However, the consistency of room quality is a concern for some, with issues such as unpleasant odors, missing amenities like microwaves and fridges, and cleanliness oversights. Despite these setbacks, the hotel generally delivers satisfactory cleanliness and convenience, though potential guests seeking specific amenities should be mindful of variances.
Guest feedback on cleanliness is similarly varied, with the hotel's infrastructure showing signs of neglect and maintenance issues in common areas. Reports of dirty tubs, wrinkly bed linens, and issues such as pests contribute to inconsistent cleanliness perceptions. Noise disturbances from ongoing construction exacerbate these concerns for those prioritizing cleanliness.
The staff at Red Roof Inn Toledo University stand out as a shining aspect of the hotel experience. Frequently praised for their exceptional service, the team is described as amazing, friendly, and accommodating. Guest interactions during check-in are notably pleasant, substantiated by the helpful and warm demeanor of the staff. The management's dedication to service enhances the welcoming atmosphere, leaving a positive impression among visitors.
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