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Summary of reviewsThe ibis Jaboticabal enjoys a favorable reputation, especially appealing for its excellent location. Guests appreciate its proximity to the city center, supermarkets, gas stations and restaurants, which enhances convenience and accessibility, particularly for those attending events. The hotel provides reliable parking facilities and solid Wi-Fi, contributing to a hassle-free stay.
The breakfast experience at ibis Jaboticabal features a mix of opinions. Guests note the pleasant service time until 11 AM and enjoy the well-served breakfast with decent variety and reasonable pricing. However, some criticisms point to inconsistency in food quality, undercooked items and occasional shortages of basic necessities.
Room comfort, particularly the beds, is positively noted, even though the rooms are generally small. However, maintenance issues such as damaged bathroom ceilings, defective shower stalls and aged appearances have been reported. There are also occasional complaints regarding insufficient amenities and problematic room allocation with some guests experiencing disruptions and reservation mix-ups.
Cleanliness is another area with varied reviews. Positive mentions include clean bedding, good air conditioning and satisfactory room organization. Conversely, negative reports involve instances of leftover items from previous guests, presence of cockroaches and generally poor bathroom cleanliness. There are also concerns about hallway odors and insufficient housekeeping supplies.
Staff interactions largely contribute to the hotel's positive experiences with many guests praising the team's politeness, friendliness and attentiveness. Staff availability and readiness to resolve issues are consistently highlighted. Nonetheless, a few guests experienced negative interactions with mentions of rudeness and disinterest from some staff members.
The parking facilities at ibis Jaboticabal receive broad approval for their spaciousness and easy access with free parking as a convenient feature. Although a few critical points are noted, such as the lack of covered passage and tight spaces in certain areas, the overall sentiment remains positive.
In summary, ibis Jaboticabal offers good value for short-term stays, primarily due to its strategic location, reliable Wi-Fi, decent bed comfort and helpful staff. With some enhancements in maintenance, breakfast variety and cleanliness, the hotel could better align with other high standards in the ibis chain.
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