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Summary of reviews'Carrer Abad Fernández Helguera' is a hotel that presents some appealing attributes alongside notable challenges. One of the key positives is the staff, who consistently receive high praise for their friendliness, helpfulness and prompt communication. The team is recognized for their attentive service and willingness to assist guests, making them a standout feature of the accommodation.
The rooms are another area with mixed reviews. On the positive side, they are spacious with decent amenities, reflecting management's efforts to maintain a pleasant atmosphere. Many guests highlight the comfort of the beds with good mattresses and clean sheets contributing to a restful sleep. However, persistent issues such as unpleasant odors, lack of cleanliness and insufficient soundproofing are frequently noted. The rooms are often described as needing a thorough clean with some guests experiencing problems like a noticeable smell of cigarettes, limited facilities and unlocked doors.
Cleanliness is a recurring concern throughout the hotel, significantly impacting guest experiences. Reports of dirty rooms, bed sheets and shared bathrooms are common with some guests encountering unpleasant odors and even insects. These issues overshadow the few mentions of clean and spacious accommodations.
The location of the hotel is generally viewed negatively. Many guests feel the neighborhood is unsafe, noisy and far from the city center, making it inconvenient for exploring Alicante's main attractions. Despite the proximity to supermarkets and tram access, the overall sentiment is that the location detracts from the appeal of the stay.
In summary, while 'Carrer Abad Fernández Helguera' benefits from a friendly and helpful staff and comfortable beds, the significant issues with cleanliness, neighborhood safety and room maintenance create a mixed experience for guests.
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Aparthotel for Adults Only
