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Summary of reviewsHoliday Inn Express & Suites - Detroit North - Roseville by IHG enjoys a highly praised location that serves as an ideal base for various activities due to its proximity to major highways, restaurants, and shops. This convenient positioning makes it perfect for travelers with busy itineraries who appreciate the accessible destination for shopping, dining, and meetings. Guests regularly note the hotel's cleanliness, quiet atmosphere, and friendly staff, which contribute to a welcoming environment and pleasant stay.
The breakfast offerings generally receive positive feedback, with guests expressing satisfaction with the variety and freshness of the food, particularly the bacon and biscuits. While there are occasional concerns about the buffet not being refilled promptly, the buffet is often described as the best hotel breakfast guests have experienced recently. The presence of friendly staff during breakfast further enhances the experience.
Room reviews provide a mixed yet predominantly positive picture, highlighting spaciousness and comfort, complete with amenities like chaise loungers and comfortable beds. Cleanliness is a recurring positive point. Despite occasional issues with carpets, linens, and maintenance, overall satisfaction remains high, with the overall quality of the hotel impressing many visitors.
Cleanliness is consistently praised, with guests highlighting the clean and comfortable rooms and a pleasant lobby atmosphere. The quiet hotel environment contributes to a restful stay, and the staff's friendliness adds to the welcoming experience. Although some areas might require improvement, such as carpet cleaning, the hotel maintains a generally positive reputation for cleanliness and service.
The staff significantly enhance the guest experience, consistently receiving high praise for their friendliness and helpfulness. The team is often noted for their accommodating nature, exemplified by individual staff members who go out of their way to assist guests, ensuring a smooth and enjoyable stay.
Bed comfort is a standout feature, with King-size beds frequently described as offering a restful experience. The mattresses and pillows often aid in a good night's sleep, although occasional concerns about pillow comfort and linen cleanliness are noted. Overall, the comfortable bedding contributes positively to the guest experience.
Holiday Inn Express & Suites - Detroit North - Roseville by IHG offers guests a central, clean, and comfortable stay with friendly staff and commendable breakfast options, making it a viable choice for travelers in the Roseville area.
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