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Summary of reviewsCity Center Hotel is widely praised for its prime location, offering easy access to Muscat International Airport and the nearby City Center Mall. This makes it an ideal choice for travelers catching early flights or seeking convenient shopping and dining options. The hotel’s strategic location, near major roads and bus stops, also facilitates exploration of Muscat, contributing to its appeal for both short and extended stays.
The hotel’s rooms receive positive feedback for their large size and cleanliness. Guests appreciate the comfortable beds and basic amenities such as work desks and facilities for preparing coffee and tea. The cleanliness extends beyond the rooms to the lobby and general areas with many guests noting the upkeep and fresh linens provided daily. However, some areas of concern include outdated fixtures, occasional maintenance issues and instances of poor lighting and cleanliness in some rooms.
The service at City Center Hotel is a standout feature with numerous commendations for the professional and helpful staff. The reception and housekeeping teams are frequently mentioned for their friendliness and efficiency with specific staff members receiving special recognition for their exceptional service. This positive staff interaction greatly enhances the guest experience.
While the hotel does not provide breakfast or have an in-house restaurant, which some guests find inconvenient, the overall value for money remains high. The lack of breakfast is a notable drawback, but the presence of nearby dining options partly mitigates this issue.
Free WiFi is available, though guests experience varying levels of reliability and speed. While some report stable connections, others face difficulties, particularly within the rooms. Yet, for basic internet needs, the WiFi generally suffices.
Parking is provided and free, adding to the convenience, especially with the airport nearby. However, parking spaces are limited and finding a spot can be challenging during peak times. Despite this, the availability of parking is a positive aspect for many guests.
In conclusion, City Center Hotel is celebrated for its excellent location, comfortable accommodations, cleanliness and attentive staff, making it a top choice for travelers seeking convenience and affordability in Muscat. While there are areas for improvement, such as breakfast offerings and parking capacity, the overall positive experience and good value for money make it a reliable option for visitors.
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