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Summary of reviewsKatch receives high praise for its prime location in the heart of Northallerton, making it a convenient option for shopping, dining and exploring local attractions. The hotel's positioning on the main high street, combined with easy parking options, enhances its appeal for visitors looking to explore nearby towns and landmarks.
Guest reviews emphasize the exceptional cleanliness throughout the hotel with rooms described as spacious, well-decorated and comfortable. The meticulous upkeep, including spotless bathrooms and modern furnishings, contributes to a welcoming atmosphere. Despite occasional mentions of street noise or room temperature issues, guests generally find the accommodations bright, airy and newly refurbished, making Katch an attractive choice for travelers.
The staff at Katch are frequently commended for their friendliness and efficiency, contributing significantly to the positive guest experience. Their helpful and accommodating nature ensures a pleasant stay, despite occasional lapses in service.
Dining at Katch is a highlight, given the excellent quality and diverse food options at the on-site restaurant and bar. Notable dishes include seafood options like fish and chips and fish curry with guests appreciating the reasonable pricing and flavorful meals. The adjoining terrace and high street view enhance the dining ambiance.
While the breakfast situation at Katch is less ideal with no on-site facilities and breakfast redirected to a sister hotel, the quality of the food served at the Golden Lion receives high marks. However, the inconvenience of traveling to another location for breakfast is a notable downside for many guests.
The hotel's WiFi generally receives positive feedback for its speed and reliability, although some guests experienced connectivity issues. Conversely, the television service has room for improvement with several guests reporting problems like lack of signal or non-functioning channels.
Parking presents a mixed experience with positive notes on free and secure options, particularly at a nearby sister hotel. Despite some challenges with tight or limited spaces, the overall availability of parking is seen as a plus.
One of Katch's standout features is its exceptionally comfortable and spacious beds. Guests consistently mention enjoying a restful sleep, highlighting the large double and king-size beds, along with soft, clean bedding.
In summary, Katch excels in offering a clean, comfortable and centrally located stay with excellent dining options and customer service. While areas like breakfast provision and television services have room for improvement, the overall guest experience remains highly positive.
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