Holiday Inn Express & Suites Shippensburg by IHG receives consistently positive reviews, particularly for its convenient location, exceptional cleanliness, and welcoming atmosphere. Situated just off I-81, the hotel offers easy access to attractions like the local casino, dining options, and shopping areas, all while maintaining a quiet and peaceful setting. Guests frequently commend the hotel's well-kept state, noting that it resembles a new facility with modern decor and meticulous attention to cleanliness across all areas.
The breakfast offerings stand out as a highlight, providing a wide variety of options, including hot items, gluten-free and dairy-free selections, and unique features like a pancake machine and cinnamon buns. The breakfast area is kept clean and the staff are noted for their friendliness, contributing to a delightful dining experience.
Guest rooms are spacious and praised for their cleanliness and modern design. Thoughtful room layouts, comfortable beds, and additional amenities like kitchenettes cater to long-stay guests. While a few minor issues are occasionally mentioned, the staff's prompt and accommodating service consistently enhances the guest experience.
The hotel staff are described as exemplary, providing a warm and welcoming environment. From the front desk to the breakfast team, staff members are noted for their friendliness and readiness to assist with any needs, ensuring guests feel well cared for throughout their stay.
The pool area, clean and well-maintained, is an enjoyable feature, particularly appreciated by families. Although there are occasional instances where the pool is out of service, it generally contributes positively to guests' experiences.
University Hotel & Suites Shippensburg, Trademark by Wyndham is celebrated for its prime location in the historic college town of Shippensburg, offering guests convenient access to the university and local attractions. The hotel combines value and comfort with clean, spacious rooms featuring great beds and well-equipped bathrooms. Guests frequently commend the professional, friendly staff and the delightful breakfast menu, although some suggest nearby restaurants for a more varied breakfast experience. The spacious and clean rooms contribute to a relaxing stay, enhanced by the quiet atmosphere and attentive staff.
Exceptional cleanliness is a hallmark of the property, with guests highlighting the pristine rooms and common areas, complemented by a super comfortable sleeping experience. The hotel's atmosphere, combined with friendly cleaning staff, ensures a restful environment. The dedicated staff receives consistent praise for their hospitality, especially the front desk and dining room servers, who contribute significantly to a smooth and welcoming experience.
Parking at the hotel is generally convenient with ample space, although the lot can fill up early and the spaces are somewhat tight for larger vehicles. Nevertheless, the accessibility of parking remains a positive aspect for many visitors.
Comfortable beds are a standout feature, with many guests describing them as exceptionally comfortable, contributing to a restful night's sleep. Despite occasional mentions of pillow discomfort and room service variability, the overall guest sentiment emphasizes the beds as a key element of a satisfying stay.
In summary, University Hotel & Suites Shippensburg, Trademark by Wyndham offers a welcoming and comfortable experience with its strategic location, cleanliness, and attentive staff, making it a recommended choice for travelers seeking a convenient and pleasant stay in Shippensburg.