InfoSummary of reviewsRadisson BLU Balmoral in Spa is highly regarded for its serene and scenic location, nestled amidst lush greenery in the heights of Spa. The hotel's proximity to notable attractions such as the city's thermal baths, the Spa center and golf courses offers a perfect blend of tranquility and accessibility. Guests appreciate the picturesque views, convenient free parking and the hotel's suitability for nature walks and photography.
The breakfast at Radisson BLU Balmoral receives positive feedback for its generous, varied and delicious offerings. The buffet is well-stocked and the staff's attentiveness enhances the dining experience. Despite occasional organizational issues and concerns about the price, especially for children, many guests find breakfast to be a high point of their stay.
Dinner at the hotel, however, yields mixed reviews. When available, the restaurant serves high-quality food with commendable service. The ambiance is pleasant, but limited operating hours and lack of communication about closures, particularly on Mondays and Tuesdays, cause inconvenience. The alternative bar menu is found lacking with long wait times and sub-par variety.
The rooms are generally praised for their spaciousness, cleanliness and modern amenities. Suites are particularly noted for their comfort and style. However, there are mentions of maintenance issues, such as temperature control problems and signs of wear and tear. Standard and attic rooms, in particular, are sometimes described as small and in need of renovation.
Cleanliness throughout the hotel is mostly upheld with positive remarks about the well-maintained rooms and wellness facilities. However, some guests report inconsistencies like dusty shelves, cobwebs and occasional unfinished cleaning, indicating room for improvement in housekeeping practices.
The hotel staff receives high marks for their friendliness, helpfulness and professionalism. Even though some reviews highlight slow check-ins and language barriers, the overall impression of the staff is one of warmth and efficiency, contributing to a welcoming atmosphere.
The free Wi-Fi service has mixed reviews. While some find it adequate, others experience poor connectivity, especially during peak times. The in-room TVs not supporting all devices adds to the dissatisfaction for some tech-savvy guests.
The spa is a standout feature, praised for its clean and relaxing atmosphere, well-maintained facilities and variety of treatments. Despite additional charges and limited access hours, the spa remains a highly valued aspect of the hotel, offering a peaceful retreat.
The gym facilities receive good feedback but also face criticism for limited access and occasional closures. While guests appreciate the presence of a well-equipped fitness center, maintenance and availability issues somewhat dampen the experience.
The pool area is generally seen as a pleasant feature with extended hours and good facilities. However, additional charges for access and limited pool hours frustrate some guests. Temperature control issues and restricted access for children also draw some complaints.
The parking at Radisson BLU Balmoral is mostly convenient with ample and free spaces. However, some guests encounter overcrowding, poor lighting and inadequate maintenance. The absence of electric charging stations is also noted as a drawback.
Overall, Radisson BLU Balmoral offers a strong positive experience with its scenic location, pleasant breakfast, excellent staff and outstanding spa facilities. However, inconsistencies in room maintenance, dining service, Wi-Fi and parking highlight areas needing improvement to enhance the guest experience further. Show more
