Habitation Des Lauriers is a hillside retreat that captivates guests with its breathtaking panoramic views over Cap-Haïtien and the surrounding bay. Its prime location offers stunning vistas that immerse visitors in the natural beauty of the cityscape and nearby mountains, making the journey up a challenging road worthwhile. The hotel is further enhanced by the professionalism and friendliness of its staff, ensuring that guests feel welcome and valued throughout their stay.
The breakfast experience is generally well-received, offering delicious continental options with a touch of Haitian influence, served elegantly and at good value, thanks to the attentive service. While some guests desire more ample portions and varied choices, the breakfast remains a delightful start to the day.
Room experiences at Habitation Des Lauriers vary, with comfort and coziness highlighted in several accommodations, featuring clean environments and stunning ocean views from spacious patios. On the downside, some rooms are criticized for being small and basic, presenting issues with cleanliness and amenities. Despite these drawbacks, the dedicated customer service staff help mitigate inconvenience, contributing positively to guest experiences.
Cleanliness is a strong point at the hotel, with most guests appreciating the well-maintained environment, both in rooms and communal areas. Although some areas require more thorough cleaning, the general hygiene levels are commendable.
The staff leaves a remarkable impression with their exceptional kindness and professionalism. Their readiness to assist, along with their courteous and accommodating approach, enhances the overall guest experience. The staff's dedication ensures that visitors feel genuinely cared for, making Habitation Des Lauriers a welcoming and memorable destination.
Satama Hotel in Cap-Haitien is a beautiful hotel with a prime location on top of a steep hill, offering some of the best views in the entire city. Guests appreciate its close proximity to the town center and nightlife, despite the challenging roads leading to the hotel. The complimentary breakfast has received mixed reviews, but many guests overall enjoyed it with some describing it as delicious and fresh. The hotel's restaurant offers delicious local cuisine made primarily of local ingredients, receiving high praise from satisfied guests. The rooms are spacious and comfortable with remarkable views, although some guests have reported issues with faulty ACs, defective elevators and broken water pipes. The hotel is well-maintained and clean with friendly staff who are exceptional in their customer service. The infinity pool is perfectly clean and a great place to relax with amazing views of the city. Overall, guests find Satama Hotel to be a great place to unwind and enjoy their stay.
Auberge Villa Cana is a beautiful and tranquil hotel located in a safe and secured area, perfect for those seeking a quiet and personal experience. The hotel's gardens and swimming pool add to the beauty of the place, making it an awesome spot to stay. The breakfast has received plenty of positive reviews with guests describing it as good, delicious, excellent, fresh and great every morning. The rooms are exceptionally clean and spacious, perfect for a comfortable stay. The staff is amazing, being particularly kind and hospitable throughout your stay. While there were a few minor complaints, guests generally found the hotel to be clean and the staff to be friendly, supportive and professional. The hotel is actively upgrading their wifi, which may address the signal problems some guests have encountered. While the hotel may not be perfect, it's a reasonable option for those looking for affordable accommodations.