Info
Summary of reviewsThe Simon Hotel Sydney enjoys a stellar reputation bolstered by its prime downtown location and gracious waterfront setting. Strategically positioned near major attractions, highways and shopping malls, the hotel offers guests the convenience of easily exploring Sydney on foot. The picturesque sea views from the rooms, particularly those recently renovated, enrich the experience, allowing guests to appreciate both the tranquility and vibrancy of the harbor.
The rooms themselves are a major highlight, renowned for their cleanliness, spaciousness and modern, minimalist decor. Guests often commend the contemporary design and well-appointed amenities, including some suites that feature kitchenettes, making them ideal for families and extended stays. The spectacular ocean views serve as a perfect backdrop to these accommodations. While some mention the softness of the beds and pillows, these issues seem to be minor in comparison to the overall satisfaction with the rooms.
Guest service at The Simon Hotel Sydney garners high praise across the board. The staff, noted for being friendly, helpful and professional, seem to go above and beyond in making guests feel welcome. Individuals like Kevin, Renee, Danny and Courtney are frequently mentioned for their exceptional service. Such positive interactions significantly enhance the hotel's warm and inviting atmosphere.
The dining experience, particularly at the Trio restaurant, is another well-received aspect. Guests appreciate the excellent food and great service with signature dishes like the seafood chowder and Trio salad earning special accolades. Despite occasional feedback about the dining room being cold or noisy, the meticulous adherence to health protocols and the diligent staff contribute to a generally pleasant dining experience.
Breakfast offerings receive mixed reviews but lean more towards the positive. Many guests praise the selection, the quality of food and the friendly service. However, there are comments about areas needing improvement, such as the organization and variety of the breakfast buffet, as well as the speed of service. Nonetheless, the breakfast remains a valued feature for many guests.
Parking at the hotel generates varied opinions; while some guests appreciate the free parking and find the arrangements convenient, others are less satisfied with the additional fees. Regardless, the availability of parking remains generally appreciated, though some suggest including the cost in the room rate.
Family vacations are well-catered to with the spacious family suites and the serene waterfront location earning special mentions. Furthermore, the hotel's pet-friendly policies add to its appeal, ensuring that traveling families and their pets have a comfortable stay.
Overall, The Simon Hotel Sydney delivers an exceptional guest experience, combining prime location, comfortable accommodations and outstanding service to create a memorable stay.
Show moreRead review summaries for all categories
Categories
Hotel Taking Steps Towards Sustainability