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Summary of reviewsVienna House by Wyndham MQ Kronberg receives strong commendations across various facets of its hospitality offerings, emphasizing convenience, comfort and quality service.
The hotel's prime location next to the Kronberg train station offers excellent accessibility for travelers heading to Frankfurt via the S-Bahn. Additionally, the close proximity to Kronberg's old town, Viktoriapark and local concert halls, including the Casals Forum, makes it a central yet peaceful spot. Guests appreciate the serene, quiet environment enriched by the parkland setting, making it suitable for both relaxation and exploration. Public transport connections are also praised, providing easy travel throughout the region.
The breakfast experience is generally well-received with guests praising the plentiful, varied and fresh selection. Gluten-free options and creative dishes add to the diverse spread, although some guests find the breakfast a bit expensive. The friendly and attentive staff further enhance this positive dining experience.
Dinner at the hotel has received mixed reviews. Many guests appreciate the quality and variety of the dinner options, including popular dishes like the Viennese schnitzel and burgers, along with the delightful dining ambiance. However, there are some complaints about the unavailability of dinner on certain days and the lack of room service, which slightly dampen the overall experience.
Rooms at the hotel are frequently praised for their spaciousness, modern decor and cleanliness. Guests appreciate the functional and stylish design, comfortable seating areas and large bathrooms. However, some reviews mention issues with cleanliness, noise levels and room temperature control, indicating areas for improvement.
Cleanliness overall receives a mixed response. While many guests find the rooms and common areas spotless and well-maintained, others point out issues with dusty floors and inconsistent housekeeping, particularly in the bathrooms.
The hotel staff stands out as a significant strength with most guests highlighting their friendliness, professionalism and willingness to assist. Positive interactions with the staff contribute significantly to the overall pleasant atmosphere of the hotel, despite occasional lapses in attentiveness.
Amenities such as free WiFi, a well-equipped gym and ample parking options, including free EV charging stations, add to the hotel's appeal. The WiFi service, while generally fine, occasionally suffers from connectivity issues. The gym receives high marks for its modern facilities, notwithstanding some areas for improvement.
Families find the hotel especially accommodating with spacious family rooms and thoughtful amenities like baby beds and connected rooms. The strategically convenient location also makes it a practical base for family activities.
Lastly, the beds are mostly praised for their comfort and quality, although a few guests find them too hard or noisy. Overall, Vienna House by Wyndham MQ Kronberg offers a welcoming and convenient stay with positive reviews largely overshadowing minor drawbacks.
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