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Summary of reviewsDouglas Inn & Suites consistently earns high praise for its convenient and accessible location, making it an ideal choice for travelers, particularly those passing through or heading to destinations like Florida. Located close to Interstate I-75 and near a variety of dining options, including a walking-distance Cracker Barrel, the hotel combines ease of access with a tranquil environment, despite occasional daytime construction noise.
The cleanliness and recent renovations of the hotel also stand out with many guests appreciating the modernized rooms and updated bathrooms. Highlighted as clean and comfortable, the rooms are well-maintained and spacious, enhancing the overall guest experience. The beds are especially noted for their comfort, contributing to a restful stay.
The staff at Douglas Inn & Suites consistently receives accolades for their exceptional friendliness and accommodating nature. Guests frequently commend the courteous and professional service with specific mentions of individual staff members for their helpfulness and warm demeanor, creating a welcoming atmosphere.
However, the breakfast experience receives mixed reviews. While some guests enjoy specific items like fresh waffles, many find the options lacking in variety and freshness with a noted absence of healthier selections. The breakfast area has room for improvement, especially in terms of restocking supplies and extending service hours to accommodate late risers.
Despite some cleanliness concerns, such as occasional issues with pests and inconsistent housekeeping, the overall sentiment remains positive due to the newly renovated rooms and the excellent value for money. The positive interactions with the friendly and professional staff further enhance the stay, making Douglas Inn & Suites a favorable option for travelers seeking both convenience and comfort.
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