InfoSummary of reviewsZerupe Hotel in Zarautz stands out as a top choice for travelers due to its exceptional location, modern amenities, and warm hospitality. Located in the heart of the city, guests are within walking distance of both the historic district and the beautiful beach, providing the perfect base for exploring local attractions. The hotel's commitment to sustainability and cleanliness enhances its appeal, offering modern rooms that prioritize comfort and a peaceful retreat amidst the city's vibrancy.
The hotel's breakfast is highly praised for its quality and variety, featuring fresh produce and thoughtfully prepared dishes that guests find both delightful and satisfying. Despite some guests wishing for earlier service, the overall breakfast experience receives positive feedback, complemented by attentive staff who add to the welcoming atmosphere.
Rooms at Zerupe Hotel are noted for their contemporary design, featuring spacious layouts, stylish furnishings, and innovative lighting via skylights. The accommodations blend form and function, providing a clean and comfortable environment, with an emphasis on restful sleep facilitated by high-quality beds and linens. While some mention the limited soundproofing, the overall ambiance and quality far outweigh this detail.
Impeccable cleanliness is a hallmark of Zerupe Hotel, with guests frequently describing the environment as spotless and well-maintained. The friendly and helpful staff, particularly Manager Pablo, enhance the guest experience with their professionalism and dedication to providing personalized service and local insights.
Families find Zerupe Hotel particularly inviting, with thoughtful room designs accommodating families with children, and a supportive staff ready to meet specific needs. The combination of its central location, stylish rooms, and attentive service makes it an attractive choice for family vacations.
Beach enthusiasts benefit from the hotel's proximity to one of Spain's finest beaches, while those traveling by car appreciate the convenient parking options and staff assistance. Despite some noting higher parking fees, the ease of valet service and private parking offers considerable convenience.
In summary, Zerupe Hotel offers an outstanding blend of central location, modern comfort, exceptional cleanliness, and superior service, making it a highly recommended option for travelers seeking both relaxation and exploration in Zarautz. Show more
InfoSummary of reviewsPensión Lagunak is centrally located in the heart of Zarautz, making it an ideal choice for travelers looking to explore the city. Guests appreciate its proximity to the beach, lively areas and various amenities such as bars, shops and restaurants. The ease of access to the train station and the music square further enhances the convenience, allowing for easy travel connections and a blend of modern and traditional experiences. Despite occasional noise from the train tracks, the central location is widely regarded as the guesthouse's best feature, offering good value for money and comfortable rooms with pleasant views.
The staff at Pensión Lagunak receive high praise for their friendliness and accommodating nature. Guests frequently highlight the positive interactions they have with the team, who are noted for their readiness to assist and provide excellent service. The attentive and considerate attitude of the staff significantly contributes to a welcoming and pleasant stay with many guests appreciating the effort put into accommodating specific needs.
The close proximity to the beach is another standout feature that adds to the appeal of Pensión Lagunak. Guests love the convenience of being just a short walk away from the beach, which enhances their overall experience. The location also offers easy access to both the city center and the historic old town, making it a perfect base for exploring Zarautz.
However, the accommodation does face criticism, particularly concerning the rooms and cleanliness. Some guests have praised the cleanliness and well-equipped nature of the rooms, but many have reported significant issues. Complaints include mold, dirty linen, grimy bathrooms and outdated and cramped furnishings. The lack of effective soundproofing and noisy air conditioning further detracts from the comfort levels. Guests also express concerns regarding uncomfortable beds with dirty and worn-out bedding, highlighting the need for significant improvements in this area.
Overall, while Pensión Lagunak excels in terms of location and staff hospitality, it falls short in maintaining cleanliness and comfort within its rooms. Improving these aspects would greatly enhance the overall guest experience, aligning it with the benefits offered by its prime location and friendly service. Show more
