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Summary of reviewsPortal De La Rioja offers an enchanting stay that blends beautiful surroundings, excellent service and welcoming amenities, particularly noted for its prime location. Set amidst picturesque vineyards and serene countryside, this hotel provides splendid panoramic views, making it a retreat for tranquility seekers. Its proximity to Haro and Briñas, towns famous for their Rioja wineries, enhances its allure, especially for wine enthusiasts. Accessibility is a strong point with close proximity to the highway and free, ample parking that adds convenience for travelers arriving by car.
Guests frequently praise the cozy atmosphere and the friendly reception staff, which adds to its charm. This extends to the thoughtful dog-friendly amenities that cater to guests with pets, ensuring a comfortable and welcoming stay for all.
The breakfast service garners commendable feedback for its variety, quality and reasonable pricing, further enhanced by the friendly and efficient staff who add to the pleasant dining experience. Guests have also enjoyed the dinner service, particularly the traditional cuisine and excellent value for money. Although there were occasional concerns about menu options and language barriers, the overall sentiment remains very positive with many appreciating the combination of delicious food and outstanding service.
Rooms at Portal De La Rioja are appreciated for their spaciousness and certain amenities, such as balconies that offer wonderful views. Cleanliness is generally praised, particularly for the clean linens and comfortable atmosphere provided. The historic charm of the hotel and practical features like ample wardrobes and double beds add to the comfort of the stay. However, there are noted areas for improvement, including the need for renovation and updates, particularly in the bathrooms and addressing maintenance issues.
Cleanliness receives mixed reviews; while many commend the overall tidiness and comfort, some report lapses in cleanliness and outdated facilities. Improving these areas would enhance the guests' overall experience significantly.
The standout feature of the hotel is undeniably its staff. Frequent mentions of their friendliness, helpful attitude and exceptional service contribute greatly to guest satisfaction. Notable employees like Oscar and the cafeteria staff leave lasting impressions with their remarkable hospitality.
In summary, Portal De La Rioja offers excellent value for money with its beautiful location, delicious food, spacious rooms, dog-friendly environment and exceptional staff. Minor adjustments in cleanliness and room updates would significantly elevate the overall experience, making it an even more attractive option for those visiting the Rioja region.
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