InfoSummary of reviewsEurostars Palacio de Cristal is well-regarded for its tranquil yet strategically accessible location in Oviedo. Nestled in a quiet residential area, the hotel offers a peaceful retreat while still being a convenient 10-20 minute walk from the city center. Proximity to public transportation and ample parking options further enhance its accessibility, making it an ideal choice for visitors planning to explore nearby towns or attend events at the Congress Palace. Although some guests mentioned the uphill walk and a lack of immediate services, the serene setting and good connections to the city center were appreciated by many.
The breakfast at Eurostars Palacio de Cristal is a standout feature, consistently praised for its extensive and varied offerings that cater to different tastes and dietary requirements. Guests highlight the delicious flavors of the buffet items, ranging from fresh fruit and pastries to quality meats and eggs. The attentive and friendly service adds to the positive breakfast experience, despite minor critiques on the quality of certain hot dishes and coffee.
Dinner experiences garnered mixed reviews. While some guests appreciated the well-prepared dishes and friendly staff, many were disappointed by the limited variety and high prices. Inconsistent availability of meal services, especially on weekends and Mondays, further detracted from the dining experience.
Rooms at the hotel are highly praised for their spaciousness, modern decor and comfort. Guests particularly enjoy the large, well-maintained rooms with comfortable beds, stunning views and impressive lighting. Bathrooms are equally commendable, featuring ample space and modern amenities. Despite minor maintenance issues, the general consensus is overwhelmingly positive regarding room quality.
Cleanliness across the hotel is frequently commended with guests noting the spotless conditions of rooms and common areas. The meticulous upkeep and modern, elegant design contribute to a pleasant ambiance, although occasional lapses in specific areas were noted.
The hotel's staff consistently receive high marks for their courteous and attentive service. Guests feel warmly welcomed and well-assisted with special mentions for the exceptional reception team. This friendliness and professionalism extend to the cleaning staff, ensuring a memorable and pleasant stay.
WiFi services receive mixed reviews with some guests praising its functionality while others report frequent disruptions and slow speeds. Improvements have been acknowledged, yet there is a consensus that the hotel's internet service could benefit from further enhancements.
Parking options are well-regarded, offering convenience and ample space with both underground and direct access options. Although some guests find the daily fees on the expensive side, others appreciate the convenience and security provided by the hotel's parking facilities.
Families find the hotel to be an excellent choice with spacious and well-appointed family rooms that comfortably accommodate children. Despite some issues with the availability of extra beds and high breakfast prices for kids, the overall experience for families is positive, thanks to the helpful and attentive staff.
The beds at Eurostars Palacio de Cristal are frequently highlighted for their comfort and size. Guests appreciate the firmness and variety of pillows available, contributing to an excellent night's rest. Despite minor critiques about additional beds, the overall consensus is that the beds provide a restful environment.
Eurostars Palacio de Cristal offers a modern and functional four-star experience, praised for its cleanliness, helpful staff and unique building structure. However, some guests feel the hotel falls short of four-star standards in areas like maintenance and breakfast variety. Overall, the hotel presents a balanced quality-price relationship with room for improvement in certain services. Show more
