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Summary of reviewsThe 'Premiere Classe Reims Sud - Bezannes' enjoys a variety of positive reviews, especially regarding its convenient location, friendly staff and general cleanliness. Positioned ideally near the Champagne-Ardenne TGV station and major motorways, the hotel is praised for its accessibility and the quiet ambiance despite its proximity to busy roads. Surrounding amenities such as bakeries and shopping centers add to its convenience, making it a practical choice for travelers requiring a simple, well-situated stopover.
Positive feedback about the staff is recurrent with guests frequently commending their friendliness, professionalism and the smooth check-in process. The staff's attentiveness and politeness enhance the overall experience, ensuring that guests feel welcomed and cared for from arrival to departure.
Cleanliness also garners favorable remarks with several guests noting the tidy rooms, fresh bed linens and efficient air conditioning. Though there are occasional reports of musty odors and dated interiors, the general sentiment toward the cleanliness and maintenance of the rooms is positive.
While the breakfast experience is mixed, many guests appreciate the hearty and budget-friendly continental selection, though some mention a desire for a more varied menu. The small rooms receive criticism for their limited space, yet they are deemed adequate for brief stays. The cleanliness and practical setup, including bunk beds, offset some of the spatial constraints, making them manageable for short-term visits.
Mixed reviews about the bedding highlight occasional discomfort due to hard or saggy mattresses, yet improvements are noted over time, such as new mattresses being introduced.
Lastly, the hotel is recognized as family-friendly but the compact rooms challenge longer stays for families. Despite some limitations, the hotel’s key strengths lie in its strategic location, cleanliness and the commendable service provided by the staff, making it a reliable choice for budget-conscious travelers.
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