Info
Summary of reviewsKyriad Direct Reims Bezannes is well-regarded for its accessible and convenient location, particularly for those arriving by car via the motorway. Approximately 5 kilometers from the city center, it provides a tranquil environment with proximity to key areas such as the Reims University Hospital and commercial hubs. Guests appreciate the hotel's peaceful surroundings, convenient parking and nearby public transport options, making it a strategic choice for short stays, business trips and transient visits.
The breakfast at Kyriad Direct Reims Bezannes is generally appreciated for being hearty, varied and offering good value for money. It includes a selection of fresh and unlimited items like pastries and cereals. However, some guests noted a desire for more savory options and better quality in certain items. Despite these few detractors, many reviews highlight its sufficient and pleasant nature.
The on-site dining experience is mixed: praised when available, but inconsistent in its offerings. The restaurant provides delicious and affordable meals with friendly, fast service, yet its closure on weekends and holidays has been a recurring frustration for guests. The lack of reliable availability informs potential guests to consider alternative dining options, particularly for late arrivals or during holidays.
Room conditions are mostly positive with guests appreciating the cleanliness, simplicity and modern decor. Comfortable beds and serene surroundings contribute to restful sleep. However, there are occasional complaints about small, cold bathrooms and minor maintenance issues. Despite these, the hotel's value proposition is appreciated, particularly by budget-conscious travelers prioritizing affordability and cleanliness.
Cleanliness receives mixed reviews, where many guests praise the overall cleanliness of the hotel and rooms, yet some express dissatisfaction with bathroom hygiene and occasional lapses in housekeeping services. While some find the accommodations well-kept, others point out inconsistencies in cleaning standards that should be addressed.
The staff at Kyriad Direct Reims Bezannes consistently garner praise for their friendliness, professionalism and attentiveness. Guests frequently highlight the accommodating and welcoming reception, noting specific staff members for their exceptional service and efforts to ensure guest satisfaction. This committed and hospitable atmosphere significantly enhances the overall guest experience.
Free WiFi is offered and is generally well-received with several guests noting its excellent quality and stable connection, though occasional concerns about speed and room connectivity arise. Nevertheless, the majority find the WiFi service satisfactory.
Beds at Kyriad Direct Reims Bezannes receive substantial praise for their comfort and quality bedding, contributing to a restful sleep experience. Although minor concerns about bed size, frame noise and pillow consistency exist, the overall feedback on the beds is positive with guests finding them clean and conducive to a good night's rest.
In conclusion, Kyriad Direct Reims Bezannes is a strategic, budget-friendly choice for travelers, offering comfort, cleanliness and convenience, complemented by a hospitable staff that ensures a welcoming stay. Potential guests should consider the noted areas for improvement and plan accordingly, particularly regarding dining availability and specific room preferences.
Show moreRead review summaries for all categories
Categories
