InfoSummary of reviewsJazz Hotel Penang is highly recommended for its strategic location in the Tanjung Tokong area, which combines convenience with tranquility. Guests appreciate its proximity to beaches, shopping malls, dining options and notable attractions like Straits Quay and Lotus Supermart. Its location in a quieter, safe neighborhood offers a serene escape from the busier city center, enhancing the overall guest experience with picturesque views of the beach and sea.
The hotel’s buffet breakfast has received positive feedback for its diversity and quality, featuring both Western and Chinese dishes. Guests particularly enjoy the delicious, hearty options, including toasted bread and omelets. However, some guests have noted that the breakfast could benefit from more variety and fresher ingredients, along with more efficient service in refilling items.
Rooms at Jazz Hotel Penang are praised for their spaciousness, cleanliness and modern decor. Guests highlight the comfort of the beds and pillows, luxurious bathrooms with rain showers and large bathtubs and thoughtful amenities such as bath bombs. Families find the rooms especially accommodating and many appreciate the stunning sea views from their windows.
Cleanliness is another strong point for the hotel with many guests noting the impeccable condition of the rooms and common areas. The pool area, in particular, is well-maintained, contributing to the hotel's clean and modern ambiance. While there are occasional mentions of minor cleanliness issues, these are infrequent and do not significantly impact the overall positive impression.
The staff at Jazz Hotel Penang are frequently commended for their friendliness, professionalism and helpfulness. Guests appreciate the welcoming and efficient service provided by the reception and concierge teams, which enhances the overall experience. Despite some reports of minor disorganization in the jazz bar and restaurant, the staff generally receive high praise for their courteous and attentive behavior.
The hotel's gym facilities are functional but have room for improvement in terms of maintenance and equipment availability. Some guests have noted issues with air circulation and a lack of amenities like drinking water and towels.
The rooftop pool is a standout feature, offering stunning views and a clean, comfortable environment for guests to relax. It is particularly praised for its extended opening hours and suitability for both adults and children. Although there are occasional mentions of the pool being shallow or dirty, the majority of feedback highlights it as a delightful aspect of the hotel.
Jazz Hotel Penang is also recognized for being family-friendly, providing amenities such as baby cots and extra pillows and spacious two-bedroom family suites. Guests find the accommodations ideal for families, contributing to a comfortable and enjoyable stay for both children and adults.
Overall, Jazz Hotel Penang offers a budget-friendly, comfortable and modern stay with standout features including its location, cleanliness and exceptional staff. While there are areas for improvement, particularly in breakfast variety and gym maintenance, the hotel generally lives up to its four-star rating and provides a pleasant experience for its guests. Show more
InfoSummary of reviewsTanjung Point Residences has been consistently praised for its prime beachfront location, which offers convenience, stunning scenic views and direct access to the beach. Proximity to amenities such as shopping centers, food courts and public transport enhances its appeal, making it an ideal spot for leisure and exploration.
Guests frequently commend the spacious, clean and modern apartments, which provide stunning sea views, fully equipped kitchens and private bathrooms. The bright, airy living spaces are particularly favorable for families and groups. While occasional cleanliness issues have been noted, the overall impression remains positive with regular housekeeping and friendly staff contributing to the pristine environment.
The staff at Tanjung Point Residences are another highlight, described as helpful, friendly and professional, adding significantly to the guests’ positive experience. Despite occasional instances of slow service, the prompt and effective resolution of issues reflects a high standard of customer service.
The property also features an impressive array of pools, particularly the infinity pool with breathtaking ocean views, which is well-maintained and spacious, providing a great spot for relaxation. Families appreciate the dedicated children’s pool area and the easy access and cleanliness of the pool area are consistently praised.
The private beach access adds an exclusive touch, making it an attractive option for sunset views and seaside activities. Guests appreciate the clean beach and the serene atmosphere, although some note minor issues such as bugs and occasional maintenance concerns.
Free parking is available and generally appreciated, although the tight spaces and cumbersome TNG card validation process are noted drawbacks. Mixed reviews on Wi-Fi performance indicate room for improvement in stability and coverage.
The bedding experience at Tanjung Point Residences is somewhat mixed but generally comfortable with clean, cozy furniture and good air conditioning contributing to a restful sleep despite feedback on smaller and occasionally uncomfortable mattresses in secondary rooms.
Overall, Tanjung Point Residences provides a commendable stay characterized by its excellent location, spacious and well-equipped apartments, friendly and efficient staff, breathtaking pools and direct beach access, making it a highly recommended choice for a relaxing and enjoyable seaside retreat. Show more
