InfoSummary of reviewsThe Fairhaven Hotel is a warm and welcoming place with an excellent staff that goes above and beyond for their guests. The staff is described as hospitable, polite and friendly with many reviews noting their helpfulness and efficiency. Guests rave about the lovely waitress, Mel, who provided a gluten-free and lactose-free breakfast for their wife. The staff is known for being attentive and caring, making the hotel feel like a "home away from home." Despite one negative comment about a disrespectful owner, the vast majority of reviews describe the staff as friendly and warm with Mel in particular receiving praise for her brilliance at breakfast. Overall, the hosts and staff at the Fairhaven Hotel are known for their amazing customer service and willingness to help with anything you need, making your stay truly delightful. Show more
InfoSummary of reviewsOverall, Glan Y Mor Hotel (Adult Only) is a luxurious and elegant getaway that offers a unique and quirky experience. The Bohemian-style décor is breathtaking and the attention to detail is fantastic. The hotel is immaculately clean and tidy, making guests feel pampered. The rooms are luxurious, clean, fresh and comfortable, providing an unforgettable stay. It is considered one of the best hotels that guests have ever stayed in. Book your stay at Glan Y Mor Hotel (Adult Only) for the ultimate elegant getaway. Show more
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Bed & Breakfast Taking Steps Towards Sustainability
InfoSummary of reviewsThe Seafront Hotel by Compass Hospitality is largely praised for its spectacular location on the seafront promenade of Llandudno. Guests commend the stunning sea views, easy beach access and proximity to local attractions, shops and theaters, making it an ideal spot for both peaceful retreats and active exploration. Many visitors find the hotel's value for money appealing, especially given the free on-street parking available nearby. The spacious, clean rooms with picturesque sea views enhance the overall experience and the staff's friendly, helpful nature is frequently mentioned as a highlight.
The breakfast offerings at The Seafront Hotel by Compass Hospitality are generally well-received, noted for their great variety, quality and accommodating service. Guests enjoy the excellent full English breakfast and the delightful dining room views of the Great Orme and the sea. Although some logistical issues, such as occasional shortages and overcrowding, are noted, most find the breakfast experience satisfying and enjoyable.
Dinner at the hotel receives mixed reviews. While many guests appreciate the clean, welcoming dining areas with great sea views and the reasonable prices, others are dissatisfied with the limited, sometimes poor-quality menu options and organizational challenges. The evening dining experience varies widely with some enjoying their meals and others seeking alternatives outside the hotel.
Room experiences are similarly mixed. Positive aspects include cleanliness, comfortable bedding and beautiful sea views, but there are notable criticisms about dated decor, occasional cleanliness lapses and noise issues. Despite these, the overall comfort and appeal of the sea view rooms stand out for many guests.
Cleanliness at the hotel receives both praise and criticism. While several guests commend the clean and tidy rooms and communal areas, issues like stained carpets, mold and outdated decor are recurrent complaints, indicating a need for more consistent cleaning standards and updates.
The staff at The Seafront Hotel by Compass Hospitality are frequently highlighted for their exceptional friendliness and helpfulness, contributing significantly to positive guest experiences. Instances of unprofessional behavior are noted but are relatively rare compared to the overwhelming positive feedback on staff efficiency and hospitality.
WiFi services are adequate for many guests, though there are concerns about inconsistent and unstable connections, particularly in rooms, necessitating improvements for a better overall experience.
The hotel's prime beachfront location is a significant draw, offering lovely views and easy beach access, which is perfect for beach enthusiasts and those seeking a relaxing stay by the sea. Pet-friendly policies further enhance the welcoming atmosphere.
Parking experiences vary with some guests finding free and convenient on-street parking easily, while others face challenges and suggest pre-booking due to limited spaces.
For families, The Seafront Hotel by Compass Hospitality appears quite inviting, particularly noting the staff's friendliness and the child-friendly environment, making it a recommended choice for family vacations.
Overall, The Seafront Hotel by Compass Hospitality provides a charming seaside stay with its excellent location, friendly staff and appealing amenities, though there are areas like dining consistency, room updates and WiFi connectivity that need attention for a more uniformly positive experience. Show more
