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Summary of reviewsImperial Inn Oakland is highly rated for its favorable and strategic location, making it a convenient choice for both leisure and business travelers. Situated close to the MacArthur BART station, guests find it easy to explore Oakland, Berkeley and even San Francisco. The vicinity offers a variety of dining options, including a well-regarded bagel shop and numerous fast food outlets. The hotel's neighborhood is family-friendly, transforms into a quiet zone at night and benefits from on-site parking, making it even more appealing to visitors. Guests appreciate the hotel's cleanliness, the friendliness of its staff and the comfortable accommodations.
The rooms at the hotel impress with their spaciousness, comfort and clean, cute decor. Essential amenities like mini fridges, microwaves and coffee makers add to the convenience, making stays even more enjoyable. The rooms feature adequate furnishings, good lighting and numerous outlets with particular praise for their large size and airy feel. The very comfortable beds and clean bathrooms contribute significantly to guests' positive experiences. Minor issues regarding worn-out furnishings or non-functional outlets are noted but do not overshadow the overall positive sentiment toward the room features, cleanliness and comfort.
In terms of cleanliness, the establishment generally meets expectations for many guests. The comfortable accommodations, clean rooms and crisp linens contribute positively to guests' experiences. Though some have noticed areas for improvement, such as sticky floors and dirty towels, the friendliness and helpfulness of the staff play a vital role in creating a welcoming environment. The hotel has a certain vintage charm, which some guests find pleasantly surprising.
The staff at Imperial Inn Oakland is consistently praised for their friendly and accommodating nature. Available 24/7, their courteous and professional demeanor ensures a pleasant stay for guests. The positive interactions with the helpful and respectful team significantly enhance the overall experience with numerous commendations for specific staff members and the hotel management.
Despite some connectivity issues with the Wi-Fi, the hotel's positive aspects, including its comfortable beds, spacious rooms and accommodating staff, make it an attractive option. Guests frequently highlight the beds for their comfort, size and clean, comfortable bedding, contributing to restful nights. The hotel's appeal is further bolstered by the security and space offered in the rooms.
Overall, Imperial Inn Oakland delivers a generally satisfying experience with its excellent location, spacious and comfortable rooms, clean environment and notably friendly staff, making it a viable choice for visitors to the area.
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