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Summary of reviews'Sather Berkeley - SureStay Collection by Best Western' has received predominantly positive feedback across various categories with guests frequently praising its prime location. Situated centrally in Berkeley, the hotel is within close proximity to UC Berkeley, Greek Theatre, UC Theater and downtown, offering easy access for visitors attending events, campus activities and concerts. Travelers appreciate the convenience of nearby restaurants, cafes and stores, as well as the easy access to major highways and free parking, which facilitate travel and exploration. The hotel's environment feels safe and modern, renovated rooms enhance the overall positive experience. The friendly and personable staff further contribute to a welcoming atmosphere, boosting the hotel's value for money.
While the breakfast offerings have mixed reviews with many finding the selection limited and the setting constrained, the hotel's excellent location near various cafes and restaurants provides ample alternatives for starting the day. Guest feedback regarding the rooms is predominantly positive; many appreciate the spaciousness, comfort and modern facilities, noting the presence of amenities like mini-fridges, microwaves and coffee makers. Though some guests experienced issues with cleanliness and maintenance, the overall sentiment remains favorable, especially concerning the larger, recently updated rooms.
Cleanliness feedback is generally positive with numerous guests commending the clean, modern rooms and spotless bathrooms. However, some inconsistencies in cleanliness and maintenance were noted. The staff consistently receive high praise for their friendliness and helpfulness with guests highlighting exemplary customer service and the warm, pleasant demeanor of the entire hotel team, from the front desk to housekeeping.
Opinions on the comfort of the beds vary widely. Many guests report comfortable beds and good-quality bedding with several highlighting the comfort despite having back issues. However, there are notable criticisms regarding bed comfort and cleanliness, including issues with noisy springs, uncomfortable mattresses and cleanliness concerns with bed linens.
In summary, Sather Berkeley - SureStay Collection by Best Western enjoys a favorable reputation due to its central location, modern and comfortable rooms and exceptionally friendly staff, despite some mixed feedback on breakfast and bed comfort.
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