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Summary of reviewsMacdonald Leeming House is celebrated for its extraordinary location in the Lake District, perched on the edge of Ullswater Lake. The hotel's setting with stunning lake and mountain views, offers a picturesque and tranquil retreat, ideal for relaxation and exploration. The extensive, well-maintained grounds add to the charm, allowing guests to enjoy peaceful walks and direct access to the lakeshore.
Many guests enjoyed excellent breakfasts, praising the varied and delicious options available, including vegan choices and an extensive menu. The breakfast staff received accolades for their attentiveness and friendliness. Though there were occasional issues with kitchen execution and supplementary costs for certain items, the beautiful setting and views from the breakfast area added a positive touch.
Evening meals were generally well-received with many guests appreciating the delicious, well-presented dishes and the cozy atmosphere of the restaurant. However, some visitors felt the meals were overpriced and noted issues with portion sizes and service efficiency. Despite these drawbacks, the vegan options and special menus offered were appreciated.
Rooms at Macdonald Leeming House are spacious, clean and comfortable, often featuring fantastic views of the gardens or lake. The heritage-style decor adds to the hotel’s elegant ambiance. However, some rooms are in need of refurbishment with mentions of dated furniture and cleanliness concerns. Despite these issues, the staff's friendliness and the hotel’s beautiful setting contribute to a pleasant stay.
Cleanliness at the hotel receives mixed reviews. While many guests found their rooms and public areas to be clean, others reported issues such as moldy bathroom tiles and dirty windows. The dated decor and the need for better maintenance were also noted.
The staff consistently impress guests with their exceptional friendliness and attentiveness. They are frequently highlighted for their professionalism and willingness to accommodate special requests, contributing significantly to the overall positive experience. The hotel's dog-friendly policy is also appreciated.
WiFi service at Macdonald Leeming House is a common point of dissatisfaction with many guests reporting weak signals and frequent disconnections. Improvements in this area could enhance the overall guest experience.
Parking facilities are highly praised with ample and convenient parking spaces available. Guests appreciated the ease of parking and helpful parking staff, despite minor concerns about tricky exits and additional charges.
The hotel is family-friendly with staff going out of their way to ensure children and pets feel welcome. The lovely scenery and presence of wildlife, such as red squirrels, make it an enjoyable environment for families.
Beds at the hotel are widely praised for their comfort with many guests reporting restful nights. The large, spacious beds contribute to a comfortable stay, though there are occasional mentions of overly soft beds or bedding concerns.
Macdonald Leeming House appears to meet some of the expectations of a traditional four-star hotel, offering clean and comfortable accommodations. However, some guests feel that certain aspects, such as service and food quality, do not fully align with its four-star rating, especially given the associated costs. Nonetheless, the hotel remains a popular choice due to its exceptional location and charming ambiance.
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