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Summary of reviewsZachari Dunes on Mandalay Beach, Curio Collection by Hilton, is an attractive beachfront destination celebrated for its stunning oceanfront location. The hotel's proximity to the ocean offers guests unmatched access to the serene Mandalay Beach, making it a favored choice for relaxation and exploration. Families and pet owners find this location particularly welcoming due to its accommodating environment and extensive facilities.
Guests enjoy generously sized and well-maintained rooms, noted for cleanliness and featuring comforting amenities such as quality beds and spacious bathrooms. Ocean-facing rooms provide breathtaking views of the coastline, enhancing the soothing, retreat-like atmosphere. Despite some signs of aging in furniture and fittings, ongoing improvements reflect the hotel's commitment to guest satisfaction.
The staff is often lauded for their friendly and accommodating service, contributing positively to the overall experience. Guests appreciate the welcoming atmosphere and attentiveness, particularly at check-in and throughout their stay. While service inconsistencies occur, particularly during peak times, staff efforts to address issues promptly are well-regarded.
Despite praises, the breakfast experience receives mixed reviews. Guests express dissatisfaction over the lack of a complimentary breakfast, and some find the ala carte options overpriced and lacking variety. Improvements in service speed and selection could enhance the dining experience, especially for those with dietary needs.
The hotel's pool area and beachfront access offer delightful amenities, merging beachside relaxation with the luxury of a well-maintained resort. Guests delight in a refreshing pool, hot tub, and appealing outdoor setups that extend into the evening. While at times crowded, the pool remains a highlight of the stay.
Parking fees present a noted drawback, with guests often expressing surprise at the additional cost. While both self-parking and valet services are available, the charges are perceived as unexpectedly high. Transparency regarding these fees could improve the experience for future visitors.
Overall, Zachari Dunes on Mandalay Beach offers a memorable and relaxing beachside escape, combining its prime location, friendly staff, and inviting amenities to create a welcoming atmosphere for a variety of travelers.
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