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Summary of reviewsThe Best Western Plus New England Inn & Suites in Connecticut is highly regarded by guests for its combination of a prime location, exceptional service, and comfortable accommodations, making it an ideal choice for both leisure and business travelers. Strategically positioned between New Haven and Hartford, it offers easy access to major highways and local attractions. The hotel is nestled in a quiet country setting, providing a peaceful retreat while being close to dining options and shopping areas.
Guests frequently highlight the breakfast as a standout feature, noted for its quality, variety, and the friendliness of the staff managing the service. With offerings like scrambled eggs, fresh waffles, and various cereals, the complimentary breakfast is appreciated for its abundance and the inclusion of a Nespresso machine further elevates the experience.
Room accommodations are praised for their cleanliness, spaciousness, and comfort, supported by modern amenities such as refrigerators and microwaves. Guests commend the hotel’s high standards of cleanliness across all areas, creating a welcoming environment. The premises, including an appealing indoor heated pool, are meticulously maintained, offering additional relaxation opportunities with extended opening hours and convenient refreshment options nearby.
The staff consistently earns positive feedback for their friendliness and professionalism, enhancing the overall guest experience. They are noted for being accommodating, attentive, and going above and beyond to ensure guest satisfaction.
While free WiFi connectivity receives mixed reviews, with some experiencing stability issues, the overall sentiment regarding the hotel remains positive. Families, in particular, find the hotel accommodating, with spacious rooms, a fun pool, and breakfast options that appeal to children.
Comfortable beds with firm support and soft toppers contribute to the restful sleep experience, further complemented by the quiet setting of the hotel. Overall, the Best Western Plus New England Inn & Suites stands out for its excellent service, superior accommodations, and convenient location, making it a favored option for travelers to Connecticut.
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